We choose the Conquest to join friends we met on the Miracle in October 2016. We cruise as least once a year, usually twice, and in a good year three times. Our sailing was the first out of dry dock ... which resulted first in a delayed sail away then in delayed boarding. So glad we scored Faster to the Fun. Staff/Crew commented on the issues they faced due to dry dock numerous times and to account for a variety of issues (ex., mayhem in the Fun Shops, a massive leak in the dining room, spa appointment chaos ....) We chose your time dining and it's clear the dining staff were not equipped for it. Example, we were advised one night our wait time for a table would be 30 minutes ... fine, give us our 'buzzer' and we'll get a drink in the Atrium Bar while we wait. Bartender hadn't time to pour our drinks when 5 minutes later our table was ready. It really irked me that throughout the public areas, especially the Atrium Bar, there were burned out light bulbs everywhere. If I notice this three Mimosas in at noon, how does the maintenance staff not notice? What really pleasantly surprised me was the focus on personal connection with guests. Everyone made a real effort to learn our first names and addressed us that way throughout the cruise. Our cabin steward was the first in memory of any cruise line to not only make an effort to learn our names but to engage in conversation, ask our preferences for room service (Let us sleep! We're fine with a messy cabin throughout the day, it's okay to wait until we're at dinner to make the bed and leave us fresh towels!). Despite kinks in some systems (the Panorama Deck pool outside our cabin had some issues and wasn't available during the entire cruise, the internet was down ... a lot, the computer system went down one night and we had to sign paper receipts the result being someone wrote a folio number wrong and we bought someone we don't know a few drinks), we had a great time and will cruise Carnival again.