Norwegian Breakaway Review

4.5 / 5.0
3,890 reviews

Poor room, poor entertainment, poor service... never again on NCL

Review for Bermuda Cruise on Norwegian Breakaway
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JMS2017abc
First Time Cruiser • Age 50s

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Sail Date: Sep 2017

Nothing but bad experiences. Ship was late coming in meaning we waited over 3 hours in line just to board the ship. Toilet wouldn't flush, shower overflowed, one closet door kept coming off the track and falling off, other closet door wouldn't stay shut opening and closing all night as the ship rocked, had to put a pillow to stop the banging, missing towels and ice every day, was looking forward to the towel animals everyone told me about, but only got one after I asked about it. Three in total on a 7 day cruise. Very disappointing. Had problems with one of the games in the bar working. Waited for the green light to come on like it said and it never did. Got back to my room and checked the on board account and I was charged each time I swipped my card even though it appeared as if it didn't work. Complained and still didn't get a refund for the $15. Food was cold at the jungle fantasy show and the jugglers kept dropping things and the acrobats kept falling. All in all, the trip sucked! Never again!

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