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Seabourn Quest Review

4.5 / 5.0
Editor Rating
144 reviews
15 Awards

Seabourn No More

Review for Seabourn Quest to the Baltic Sea
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jetson28
10+ Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Jun 2017
Cabin: Penthouse Spa Suite

We WERE Seabourn loyalists but this cruise was just bad. No personal service, completely disorganized, a cruise director we almost never saw and when we did failed to say hello in the halls, food promised that never appeared. Each shore excursion was chaos - you had to go down the row of buses looking for your tour as there was no one to direct you. Disembarkation was chaos - a long line of passengers waiting to leave (after it was announced we could leave) while new staff were scanned in for a very long time. Long lines to find a table at breakfast. Long waits for drinks at the bar. The dress code (no jeans after 6) was completely ignored - even the staff commented on it. We booked another cruise on the ship but cancelled the day we got home. We are now looking at other cruise lines and will be very reluctant to book again.

Cabin Review

Penthouse Spa Suite

5 Helpful Votes

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