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We had a beautiful 10 day cruise on the Jade. The Jade was recently refurbished and you could tell. Everything seemed very clean and new. Getting On and Off the Ship We enjoyed priority embarkation and disembarkation (with suite) but we only used it in one port and getting on and off the cruise. Priority was a delights: straight on or off. Even without that at ports it was almost always a short line and very easy to get on and off. Ports We cruise for the itinerary and this was one of the best. Six stops in Norway in different sized towns gave us a real flavour. In all but one port we booked our own independent excursion. In Stavenger we booked a boat tour to Pulpit Rock /Vagabond's Cave and around the Fjord. (It would have been nice to have a longer stop in this location - over 8 hours - to accommodate people who wanted to hike to Pulpit Rock.) The boat tour was a very comfortable ride with great views. (Could be inside in comfortable seats or on outside deck). In Geiranger we took a rib boat to the Seven Sisters and Suitor falls. If you have good mobility and a strong stomach I highly recommend this. In Flam we booked our own train tickets ahead of time and enjoyed the scenic tour to Myrdal with a quick stop ot Fjossfossen Waterfall. In Alesund we took the "train" (not a real train) around town for a lovely tour with the highlight being a gorgeous view at Fjellstua. We also walked around town a bit. In Haugesund we planned to make it a bit of a shopping day but with a little rain and most things being pricey and with few souvenirs available, we settled for a wander around town. In Oslo we did a self walking tour, stopping for a (pricey) drink at the Magic Ice Bar and waffles from a truck at the pier. The next morning we took an NCL bus tour to Viking Museum, sculpture park and ski jump (and a good tour of Oslo). Overall we were very happy with the ports. In a perfect world, as stated, I would have had a longer stop in Stavenger and would have stopped in Bergen instead of Haugesund. Cabin Part of the reason we enjoyed our trip so much is we splurged on a 2 bedroom family cabin. The kids had their own tiny room (2 beds) and bathroom. I wouldn't have minded a slightly larger balcony but we pulled in 2 extra chairs from the cabin and we could all sit out there. This "master" has a massive 2 sink, separate bath, 10 shower head showered bathroom. Real luxury. And plenty of storage space. We spent a lot of time in our cabin enjoyed the picturesque views of Norway out our window. We had access to a butler (brought extra food every day, and brought DVDs on request) and concierge (booked dinner reservations and had port details). Honestly while we enjoyed we could have lived without (except we did enjoy a number of movies). The cabin was very clean and comfortable and we ate a lot of meals at our table and chairs there. Dining Breakfast we ate about half the time from the Garden Café. We always ate in our room as the Café was almost always crowded. Our cabin was relatively close and we had a table and chairs to eat at. Otherwise, I think I would have gotten tired hunting for a table. Suites have access to eat breakfast at Moderno where they had a hot menu (loved eggs Benny and French toast) as well as buffet cold: breads, yogurt, fruit, meats and cheeses. It was quiet and the service was quick. Lunch we usually ate from Garden Café (same issue with seating) and a few times in Cagney's, lunchtime eating for suite passengers. I always had the French Dip there, it was my favourite meal on the ship! We ate dinner in main dining rooms 4 times: Grand Pacific twice and Alizar twice. The food was very good in both. We found Alizar to be quite crowded and on both occasions it seemed to us the serving staff didn't seem very happy to be there. We had a better time at Grand Pacific, once getting a window table in a quiet part of the restaurant. Service was very good. My husband and I booked a 3 meal dining package and ate at La Cucina (Italian), Teppanyaki (Japanese) and Le Bistro (French). We enjoyed all three meals in these smaller venues with excellent service and food. Honestly, we needed the break from the busyness of the larger dining rooms. The good food would be wasted on our teenagers so they enjoyed the Garden Café buffet (with no wait for the food). We enjoyed a few drinks in the Atrium Bar and Spinnaker Lounge. They had some interesting drinks. We found them a little pricey but often got the drink-of-the-day which was a few dollars off. We aren't huge drinkers so did not have drinks package. Mostly had wine with dinner and one after dinner drink. Entertainment/Actvities I (alone) went to the show of the first night. It was a short intro to some of the acts and was fine. They had the usual array of acts: singers, dancers, jugglers, magician. We never went again as not generally our thing and the timing didn't work. We ate dinner about 630 usually (times for after back on ships and seeing off the port) and shows were 730 and 930. My husband and I went to the Atrium Lounge quite a few nights to have a drink and listen to Randon. He sang and played his guitar beautifully and was our type of music (James Taylor, Eagles etc). We didn't do many other cruise director activities by choice (game shows, bingo, trivia etc). We wanted to watch the scenery, read books or watch movies. We did visit the pool and hot tubs quite a bit. There were quite a few fairly ill-mannered kids we encountered (frequent activity was spitting out water in hot tub) but hard to hold NCL accountable for that! Service We were well cared for (cabin steward, butler, concierge) which was sometimes a little overwhelming. Took us a few days to figure out who would do what. Teenagers We had our 15 and 13 year olds with us (boy/girl) who similarly enjoyed the trip. They liked their own room in the cabin (and TV) and the Garden Café. The ship had a teen programme, my daughter thought she might join some activities, but timing didn't seem to work. She did try one activity but when she went to the Teen club no one was there (and no instructions). Wasn't a huge deal overall, but didn't leave a good impression. Overall We give this cruise 5 stars because of the itinerary, service, food, cleanliness and generally well-run ship. Our biggest complaint might be the crowdedness at Garden Café. This was contributed to by the fact that the weather was coolish many days meant Topsiders (outside eatery) either wasn't open or wasn't used.

Fantastic Itinerary, Great Ship

Norwegian Jade Cruise Review by KonnieKonnie

14 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Norwegian Fjords
  • Cabin Type: Family Penthouse with Balcony
We had a beautiful 10 day cruise on the Jade. The Jade was recently refurbished and you could tell. Everything seemed very clean and new.

Getting On and Off the Ship

We enjoyed priority embarkation and disembarkation (with suite) but we only used it in one port and getting on and off the cruise. Priority was a delights: straight on or off. Even without that at ports it was almost always a short line and very easy to get on and off.

Ports

We cruise for the itinerary and this was one of the best. Six stops in Norway in different sized towns gave us a real flavour. In all but one port we booked our own independent excursion. In Stavenger we booked a boat tour to Pulpit Rock /Vagabond's Cave and around the Fjord. (It would have been nice to have a longer stop in this location - over 8 hours - to accommodate people who wanted to hike to Pulpit Rock.) The boat tour was a very comfortable ride with great views. (Could be inside in comfortable seats or on outside deck). In Geiranger we took a rib boat to the Seven Sisters and Suitor falls. If you have good mobility and a strong stomach I highly recommend this. In Flam we booked our own train tickets ahead of time and enjoyed the scenic tour to Myrdal with a quick stop ot Fjossfossen Waterfall. In Alesund we took the "train" (not a real train) around town for a lovely tour with the highlight being a gorgeous view at Fjellstua. We also walked around town a bit. In Haugesund we planned to make it a bit of a shopping day but with a little rain and most things being pricey and with few souvenirs available, we settled for a wander around town. In Oslo we did a self walking tour, stopping for a (pricey) drink at the Magic Ice Bar and waffles from a truck at the pier. The next morning we took an NCL bus tour to Viking Museum, sculpture park and ski jump (and a good tour of Oslo). Overall we were very happy with the ports. In a perfect world, as stated, I would have had a longer stop in Stavenger and would have stopped in Bergen instead of Haugesund.

Cabin

Part of the reason we enjoyed our trip so much is we splurged on a 2 bedroom family cabin. The kids had their own tiny room (2 beds) and bathroom. I wouldn't have minded a slightly larger balcony but we pulled in 2 extra chairs from the cabin and we could all sit out there. This "master" has a massive 2 sink, separate bath, 10 shower head showered bathroom. Real luxury. And plenty of storage space. We spent a lot of time in our cabin enjoyed the picturesque views of Norway out our window. We had access to a butler (brought extra food every day, and brought DVDs on request) and concierge (booked dinner reservations and had port details). Honestly while we enjoyed we could have lived without (except we did enjoy a number of movies). The cabin was very clean and comfortable and we ate a lot of meals at our table and chairs there.

Dining

Breakfast we ate about half the time from the Garden Café. We always ate in our room as the Café was almost always crowded. Our cabin was relatively close and we had a table and chairs to eat at. Otherwise, I think I would have gotten tired hunting for a table. Suites have access to eat breakfast at Moderno where they had a hot menu (loved eggs Benny and French toast) as well as buffet cold: breads, yogurt, fruit, meats and cheeses. It was quiet and the service was quick.

Lunch we usually ate from Garden Café (same issue with seating) and a few times in Cagney's, lunchtime eating for suite passengers. I always had the French Dip there, it was my favourite meal on the ship!

We ate dinner in main dining rooms 4 times: Grand Pacific twice and Alizar twice. The food was very good in both. We found Alizar to be quite crowded and on both occasions it seemed to us the serving staff didn't seem very happy to be there. We had a better time at Grand Pacific, once getting a window table in a quiet part of the restaurant. Service was very good. My husband and I booked a 3 meal dining package and ate at La Cucina (Italian), Teppanyaki (Japanese) and Le Bistro (French). We enjoyed all three meals in these smaller venues with excellent service and food. Honestly, we needed the break from the busyness of the larger dining rooms. The good food would be wasted on our teenagers so they enjoyed the Garden Café buffet (with no wait for the food).

We enjoyed a few drinks in the Atrium Bar and Spinnaker Lounge. They had some interesting drinks. We found them a little pricey but often got the drink-of-the-day which was a few dollars off. We aren't huge drinkers so did not have drinks package. Mostly had wine with dinner and one after dinner drink.

Entertainment/Actvities

I (alone) went to the show of the first night. It was a short intro to some of the acts and was fine. They had the usual array of acts: singers, dancers, jugglers, magician. We never went again as not generally our thing and the timing didn't work. We ate dinner about 630 usually (times for after back on ships and seeing off the port) and shows were 730 and 930. My husband and I went to the Atrium Lounge quite a few nights to have a drink and listen to Randon. He sang and played his guitar beautifully and was our type of music (James Taylor, Eagles etc).

We didn't do many other cruise director activities by choice (game shows, bingo, trivia etc). We wanted to watch the scenery, read books or watch movies.

We did visit the pool and hot tubs quite a bit. There were quite a few fairly ill-mannered kids we encountered (frequent activity was spitting out water in hot tub) but hard to hold NCL accountable for that!

Service

We were well cared for (cabin steward, butler, concierge) which was sometimes a little overwhelming. Took us a few days to figure out who would do what.

Teenagers

We had our 15 and 13 year olds with us (boy/girl) who similarly enjoyed the trip. They liked their own room in the cabin (and TV) and the Garden Café. The ship had a teen programme, my daughter thought she might join some activities, but timing didn't seem to work. She did try one activity but when she went to the Teen club no one was there (and no instructions). Wasn't a huge deal overall, but didn't leave a good impression.

Overall

We give this cruise 5 stars because of the itinerary, service, food, cleanliness and generally well-run ship. Our biggest complaint might be the crowdedness at Garden Café. This was contributed to by the fact that the weather was coolish many days meant Topsiders (outside eatery) either wasn't open or wasn't used.
KonnieKonnie’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Service
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Cabin Review

Family Penthouse with Balcony
Cabin SC 11524
Loved the cabin: good space, storage. Two bathrooms with tub and multihead shower. Would have liked a larger balcony, but we could squeeze four of us out there.
Deck 11 Inside Cabins, Suite Cabins