Over the past few years we have been cruising our way up the Norwegian coast with various cruise lines, the itinerary deciding which cruise to take. However, this year's preferred cruise was fully booked so the next option was Crown Princess, oh what a mistake we should have taken this year out.

Embarkation at Southampton was chaotic with a total lack of interest from ship's staff on boarding the ship.

There were very long queues for the Michaelangelo dining room with some guests allowed to book tables but others denied. The very strange menus were basically the same day in day out with only sauces or method of cooking varying. The Horizon buffet was a free for all with vegetables presented first before you found out what meat or fish (if at all) might be available. On a number of occasions the "food" presented was inedible. Very often the coffee was Grey in colour and the Tea was putrid. Sadly none of the Horizon staff (or management) were interested in resolving any concerns. Read more