Cruise with singles group. Food quality is far worse than Dennys or Waffle House. Stop charging $8 for room service, Johnny Rockets should also be free, I though food was included in the basic fare. Well it isn't anymore! Wait times in main dining room over an hour and a half to get a dried out shoe leather steak. Worst ever! Scandaless!
Check in (San Juan) horribly disorganized, huge lines, one after another. No idea which line to join, no idea where to drop luggage, people in lines very very unhappy. Terminal in San Juan is just a metal shed, how about a nicer building?
Ship is very dated, built in the 90's and it shows. Does not come close to modern design. Get rid of this class! Build more Oasis class ships.
RCCL used to be my favorite line, but you have fallen to last place now. Carnival is far better in every way.