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We chose Regent due to the "all inclusive" pricing. However, we were somewhat dissatisfied this trip (our third cruise with Regent). The long wait to be transferred from the Mark Hopkins Hotel to the pier was not good. We had to wait almost two hours. No explanation as to why the wait was so long, no one was offered water while waiting, and many people had to stand around. Some of the service was not up to par. Would have to wait quite some time for someone to bring water and coffee to the tables. Had dinner in the Prime 7 one evening and I needed a table saw to cut my steak. The waiter was very apologetic but it was disappointing, to say the least. Know the ship is ready to be refurbished, however, the carpet was spotted, one of the drawers in our suite wouldn't work correctly, the carpet in the halls were coming apart. All-in-all the concept of being a smaller ship and all inclusive is wonderful. But, we were very disappointing. As we were waiting to get off the ship we overheard people saying this would be their last Regent cruise.

A Little Disappointed

Seven Seas Mariner Cruise Review by bevugg

24 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Alaska
  • Cabin Type: Deluxe Suite
We chose Regent due to the "all inclusive" pricing. However, we were somewhat dissatisfied this trip (our third cruise with Regent). The long wait to be transferred from the Mark Hopkins Hotel to the pier was not good. We had to wait almost two hours. No explanation as to why the wait was so long, no one was offered water while waiting, and many people had to stand around.

Some of the service was not up to par. Would have to wait quite some time for someone to bring water and coffee to the tables. Had dinner in the Prime 7 one evening and I needed a table saw to cut my steak. The waiter was very apologetic but it was disappointing, to say the least.

Know the ship is ready to be refurbished, however, the carpet was spotted, one of the drawers in our suite wouldn't work correctly, the carpet in the halls were coming apart.

All-in-all the concept of being a smaller ship and all inclusive is wonderful. But, we were very disappointing. As we were waiting to get off the ship we overheard people saying this would be their last Regent cruise.
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Cabin Review

Deluxe Suite
Cabin D 1031
Always a good size, especially the walk-in closet. The carpet was spotted and one of the drawers would not work properly.
Deck 10 Suite Cabins

Port & Shore Excursion Reviews