Brilliance of the Seas Review

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Review for the Western Mediterranean Cruise on Brilliance of the Seas
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Sunnyclee
10+ Cruises • Age 80s

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Sail Date: May 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

I chose this cruise to celebrate a birthday. I found the staff to be very friendly and efficient. The dining room staff and the food served was excellent. The cruise directors staff were excellent although I did find it hard to understand some of them because, although they spoke in English, it was, obviously, with a foreign accent.

I found the cruise director himself to be very rude and demeaning on the one occasion that I asked him a question. We never saw the Captain once during our whole 12 days at sea. On many other ships the Captain has circulated during the cruise. He may well have done so, I don't know, but we never saw him and neither did many other guests we spoke to. I believe the Captain SHOULD circulate and speak to the people who are paying his wages. We found the wardrobes in the cabin to be very small with very little space for hanging clothes. Although being in a balcony cabin we found it to be very small. We were on deck 8 where there was a very big overhang above the balcony which kept off the sun.

The worst experience was upon leaving the ship, where, my wife being an invalid, RCCL only provided assistance to the baggage reclaim area and not to the waiting buses. The outside staff did not seem to know which buses were going where, and I had to find the bus for myself. When we did arrive at the airport we were dropped off about a half mile from the entrance to the departures entrance. I had two suitcases and my wife in a wheelchair. Once again there was no assistance offered whatsoever.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E2

Small cabin and not enough wardrobe room. Balcony overlooked with large overhang thereby preventing any sun to reach the balcony.

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