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Wanted to give a heads up warning to anyone considering cruising on the Paul Gauguin that you will be paying Regent prices without receiving the quality experience you may expect. There are many friendly individuals aboard who work hard to give passengers great service, but there are too many negatives to overcome. It's a long way to travel and a lot of money to spend to sail on a Paul Gauguin cruise. French Polynesia is a wonderful location for a vacation. I would suggest researching alternatives if you decide to visit. We didn't let our disappointment ruin our trip. When it became apparent that drink service on deck 8 aft was terrible, we moved to the piano bar and met Nelson, who was an outstanding crew member. He memorized every traveler's name on the ship. Don't like flies on your lunch buffet food in La Grill? La Veranda had the same food daily served inside. Drinks watered down? Order doubles. Dining for our party of four was very hit or miss. Some items were nice while others were poorly prepared. Our best meal by far was the "specialty" restaurant's evening meal in La Veranda. All lunches were buffets. A phone call to reception complaining about the air conditioning and lack of hot water in our cabin resulted in both repairmen showing up in 5 minutes. Impressive indeed. The plumber replaced the shower temperature unit and all was right. The AC fellow's probe measured the room at 21.8C (71.24F). Tolerance was 21 to 23 (69.8-74.3 fahrenheit). Tough luck for us getting our room any cooler. Fortunately our travel agent had put together a pre/post cruise hotel package that included less expensive and better Air France flights than the cruise line's included arrangements with Air Tahiti Nui. Moorea's Sofitel had world class snorkeling which was the highlight of our entire trip.

Too Expensive for an Average Cruise Experience

Paul Gauguin Cruise Review by ignatz

8 people found this helpful
Trip Details
Wanted to give a heads up warning to anyone considering cruising on the Paul Gauguin that you will be paying Regent prices without receiving the quality experience you may expect.

There are many friendly individuals aboard who work hard to give passengers great service, but there are too many negatives to overcome. It's a long way to travel and a lot of money to spend to sail on a Paul Gauguin cruise. French Polynesia is a wonderful location for a vacation. I would suggest researching alternatives if you decide to visit.

We didn't let our disappointment ruin our trip. When it became apparent that drink service on deck 8 aft was terrible, we moved to the piano bar and met Nelson, who was an outstanding crew member. He memorized every traveler's name on the ship. Don't like flies on your lunch buffet food in La Grill? La Veranda had the same food daily served inside. Drinks watered down? Order doubles.

Dining for our party of four was very hit or miss. Some items were nice while others were poorly prepared. Our best meal by far was the "specialty" restaurant's evening meal in La Veranda. All lunches were buffets.

A phone call to reception complaining about the air conditioning and lack of hot water in our cabin resulted in both repairmen showing up in 5 minutes. Impressive indeed. The plumber replaced the shower temperature unit and all was right. The AC fellow's probe measured the room at 21.8C (71.24F). Tolerance was 21 to 23 (69.8-74.3 fahrenheit). Tough luck for us getting our room any cooler.

Fortunately our travel agent had put together a pre/post cruise hotel package that included less expensive and better Air France flights than the cruise line's included arrangements with Air Tahiti Nui. Moorea's Sofitel had world class snorkeling which was the highlight of our entire trip.
ignatz’s Full Rating Summary
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