We took a cruise from Miami for 7nights with MSC Divina. We booked a "premium" Aurea suite for our family. The suite included a separate private pool area that we were looking forward. The suite also includes beverages (not the premium alcohol) and meals excluding three restaurants. One of the main reasons to booked the cruise was our children. They love boats and we a have been on a shorter cruises several times.
Like I mentioned we had a suite and an area we could go to have a bit more peaceful time. we found out on board that children are not allowed there.. No worries we can spend time elsewhere? So we went to the kids club to organize something for our 2 and 4 year old. No, children under 4are not allowed to stay there?! Still we tough, no problem me and my wife can stay and play with our 2 year old so he could have something to do! Again NO! adults are not welcome with their kids except morning from 9am-10am and 9pm- 10pm. 9.pm in the evening?!?!? I don't know about the other family's but our kids are quite tired or in bed that time of day.
After all this we still tried to make this a trip to remember and it was, but for all the wrong reasons...
Terrible, the whole group ( 4 adults and 5 children) got allergy reactions from sleeping just two nights on board. We did not have a balcony, unfortunately.