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Nautica Review

5.0 / 5.0
Editor Rating
353 reviews
17 Awards

Oceania has gone from very good to very poor

Review for Nautica to Asia
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johnespo36
6-10 Cruises • Age 80s

Rating by category

Cabin
Value for Money
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Entertainment
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Service

Additional details

Sail Date: Feb 2017
Cabin: Veranda Stateroom

This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ordered a Jacq Pippin "signature" dish- roast chicken. It was served, after along wait, cold, hard and dry. The entertainment, with a few exceptions, was amateurish and lame.

The most significant failure of Oceania on this cruise was its elimination of the tours in Dalian and Shanghai. Just very poor planing. We were given one hour to walk around Dalian and no time in Shanghai. The ship got into Shanghai at 9 PM and we had to be off the ship by 9AM the next morning. So much for seeing one of great cities of the Far East. Another example of Oceania's poor planing occurred in Beijing. My wife and I chose the Tiananmen Square tour at a cost of about $150 each. It so happened that on the day of the tour, March 4th, Tiananmen Square was closed to visitors because of the Chinese government's annual legislative session.

Oceania made no offer to refund all or any part of the S300 we had paid for this tour. To top off my negative experiences on this cruise we were charged $480 for gratuities, a charge which was not included in the Ticket Contract.

Cabin Review

Veranda Stateroom

Cabin B1

Good cabin service by stewardess.Room service for breakfast was inconsistant.

Port Reviews

Shanghai

due to poor management by Oceania we had a drive by tour on the way to the airport

Hong Kong

It's a hit or miss circumstance as to the tour guides ability to speak English. In Taipei our guide was barely understandable on other tours we had better luck but I heard other cruise passengers complain about the lack of English skills of their tour guides

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