Prelim info:

Ft Lauderdale boarding process was poorly handled. Getting a Sea Pass card was easy but they were taking photos onboard rather than in the terminal so there was a backup in the terminal of passengers. They would let 50 people at a time proceed to the ship but they did not effectively take them in order which irritated us and many others.

Leaving the ship was also unpleasant. After calling your number you proceeded down to deck two to exit the ship. They were holding people at the exit so people backed up in a very crowded and confined area for about ten minutes. Then it was a long walk outdoors to the terminal for luggage pick up. The only saving grace was our use of the mobile passport (phone app) that terminal 25 has installed. In effect you moved to the front of the line if you used the mobile passport so we got out quickly. Read more