This was our 8th cruise with various cruise lines so it is easy to compare.

Firstly we received an email 2 days prior to our departure to say there had been gastroenteritis on the ship so our embarking had to be put back due to the extra cleaning required which is fair enough, but on arrival at the terminal there were so many people waiting we stood in line for approx. 1 1/2 hours, then to be told our luggage would possibly not be delivered to our room until 9.00pm that night. Also that our room would not be available until 4.00pm.

When we finally got to our cabin area on deck 8 all we could smell was like diarrhoea. Read more