We had read great great things about the Jewel before arriving for our cruise and for the most part the ship and it's crew exceeded our expectations. Physical layout and ship amenities are great. Lots of activities (although heavy on Bingo). Great use of Centrum area for events and music. Organized excercise opportuniites were limited.Casino was nice and offered inexpensive slots. Very smoky in casino though and the smoke was not contained in this area - filling the nearby movie theatre to the point it was difficult to adjust to the smell inside). Smoky also in some bars. And it seemed as if the smokers were given the best viewing areas to sit and relax in.Carpeting showing it's age and wear. Musty smell in the bathroom that the steward could not do anything about. I thought the ship was very stable even with 18 foot swells. My wife who is very prone to motion sickness only had one bad day (however, the captain told us we were lucky - the Atlantic can offer up much rougher crossings than we had). Great entertainment on this ship. We looked forward to the show each night. We would rate the ship highly on appearance, general cleanliness, staff performance and entertainment. Food quality was good/very good. But a big problem exists with the management of the kitchen, the dining room presentation of meals (as prepared in the kitchen) and the cooking of the food. We returned several dishes at our table that were undercooked; overcooked or cold. Even the head waiter was disgusted. The favorite food presentation was to place the entree on a bed of mashed potatoes and serve it. Bakery was very good (especially the hard rolls). The Windjammer cafe was often better that what we were getting in the dining room. We did not try the specialty restaurants as we were trying to keep our expenses down. All things considered a great cruise and if the food situation could get straightened out (in the dining room) this ship could remain one of the best we have experienced. We will continue to sail with RCCL for the time being but will not become loyal to it unless the improve the food significantly.