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We are long time (20 years) cruisers on Celebrity and Azamara. We chose this cruise because our sons had never been to to Med. We have recently preferred the service and intimacy of Azamra, but got a great deal on this cruise. We also spent 5 nights post cruise in Rome. The cruise started with a flawless embarkation from Rome. Since we were in a suite, the line was very short and the greeting effusive. Great Start. We got to our suite and were promptly greeted by Stevo, our butler and Clive, our cabin attendant. Both provided exemplary service throughout the cruise. We wanted for nothing, but are not as demanding as some cruisers. We found the ship to be new and spotless in all areas. This is the cleanest big ship I have ever seen. Staff officers were always available and very engaging. We did not eat in the main dining room, so have no comment on it. We had most meals in Luminae with Kateryna, Erdie, and the enitre wonderful crew. The food was excellent, the service perfect, and the banter and conversations with staff and fellow cruisers late into the night. We had such a good time on a couple occasions, we missed the show. We had similar experiences in The Tuscan Grill, Murano, and Blue. Kateryna took care of most of our reservations and even went so far as to visit us in other venues to make sure we were having fun. She should be promoted to the first female Maitre De on the ship! The entertainment we saw on the ship was first class, especially the Tenors of Rock and the singers in the other venues such as Gordon and the house band. Their sets in the foyer drew a raucous crowd. Fun was had by all! Shore excursions were, on the whole, what we expected, The staff was friendly and effecient. They were also flexible in allowing me to cancel a couple of my wifes tickets due to a bad knee. I also need to put in a good word for the Guest Relations staff. I had a couple billing issues that were resolved quickly and always with a smile! Here a a couple minor , although meaningful recommendations for improvement. 1. The marketing of amenities, drink packages and specialty restaurants is out of control and needs to be curtailed. Do it for the first 3 days and then STOP!!! This one issue is SOOOOOO bad that, if it happens on our next cruise to south america in March, I will consider changing cruise lines after 20 years of loyalty. The grade of Average for our on board experience is due entirely to this issue alone. Conversations with crew members about this issue reveals that it is being driven from Miami. STOP!!!!!!!!!!!!!!!!!!!!!!!!!!!! 2. The shore excursions started to early How about 9am instead of 7:30am. 3. The coffee is still terrible. Thats it.

Mediterranean with our Sons

Celebrity Reflection Cruise Review by Buzzttt

9 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Mediterranean
  • Cabin Type: Sky Suite
We are long time (20 years) cruisers on Celebrity and Azamara. We chose this cruise because our sons had never been to to Med. We have recently preferred the service and intimacy of Azamra, but got a great deal on this cruise. We also spent 5 nights post cruise in Rome.

The cruise started with a flawless embarkation from Rome. Since we were in a suite, the line was very short and the greeting effusive. Great Start. We got to our suite and were promptly greeted by Stevo, our butler and Clive, our cabin attendant. Both provided exemplary service throughout the cruise. We wanted for nothing, but are not as demanding as some cruisers.

We found the ship to be new and spotless in all areas. This is the cleanest big ship I have ever seen. Staff officers were always available and very engaging.

We did not eat in the main dining room, so have no comment on it. We had most meals in Luminae with Kateryna, Erdie, and the enitre wonderful crew. The food was excellent, the service perfect, and the banter and conversations with staff and fellow cruisers late into the night. We had such a good time on a couple occasions, we missed the show. We had similar experiences in The Tuscan Grill, Murano, and Blue. Kateryna took care of most of our reservations and even went so far as to visit us in other venues to make sure we were having fun. She should be promoted to the first female Maitre De on the ship!

The entertainment we saw on the ship was first class, especially the Tenors of Rock and the singers in the other venues such as Gordon and the house band. Their sets in the foyer drew a raucous crowd. Fun was had by all!

Shore excursions were, on the whole, what we expected, The staff was friendly and effecient. They were also flexible in allowing me to cancel a couple of my wifes tickets due to a bad knee. I also need to put in a good word for the Guest Relations staff. I had a couple billing issues that were resolved quickly and always with a smile!

Here a a couple minor , although meaningful recommendations for improvement.

1. The marketing of amenities, drink packages and specialty restaurants is out of control and needs to be curtailed. Do it for the first 3 days and then STOP!!! This one issue is SOOOOOO bad that, if it happens on our next cruise to south america in March, I will consider changing cruise lines after 20 years of loyalty. The grade of Average for our on board experience is due entirely to this issue alone. Conversations with crew members about this issue reveals that it is being driven from Miami.

STOP!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2. The shore excursions started to early How about 9am instead of 7:30am.

3. The coffee is still terrible.

Thats it.
Buzzttt’s Full Rating Summary
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Cabin Review

Sky Suite
Cabin S1 6026
The cabin was clean, spacious and wonderfully attended by Stevo, Clive and their crew. As mentioned above, we wanted for nothing.
Resort Deck Balcony Cabins, Suite Cabins