We had some niggles/problems during the first few days of our cruise: butler was rather absent, especially when time to help us unpack, non-existent staff on deck 16 when sunbathing and wanting a drink, or even a mat for the wicker sun lounger, some false charges on the account etc etc; however we addressed them with the ship and plans were immediately put in place to ensure the rest of our honeymoon was amazing. They couldn't do enough for us. During the first few days of teething problems we saw a lot of unhappy guests, but nobody spoke up. This seems foolish as there's no point leaving the ship cheesed off and putting the cruise down if you don't say anything at the time. Mistakes and problems will always happen: it's what the company does with your complaint at the time that's appreciated and can make all the difference. Have booked our next cruise with Celebrity for 2017.
The suite was a good size and the aft position was fantastic, well except the two choppy days still sea :)
Very smooth embarkation
Amazing experience and very professional staff. It would have received 5 stars if we hadn't waited over 45 mins on the mini bus to get back to the ship. Nothing to do with Blue Hawaiian though. This was outsourced to a company through the ship and they had orders that min 11 people had to be on each bus. Not good at all.View All undefined undefined Reviews
Out of this worldView All undefined undefined Reviews
Wasn't a fan of this port. Should have jumped in a taxi and headed to one of the luxury hotels.
Not worth the money. 45 mins and a bit meh. Oh and if you have any trouble with your back,forget it. Very uncomfortable.View All 4 Jet Boat Tour Reviews