We booked this Viking Passage cruise because of its appealing itinerary which included both Iceland and Greenland. Overall we were pleased with the cruise but cannot award it five stars because of too many minor irritations. We have been on over twenty cruises, several with Holland America. Neither HAL not any other of the ocean cruise lines we have used have matched our recent cruise with Viking River for quality and service. On the whole the good far outweighed the bad.
HAL booked our flights at a price we could not match, but they left us too little time to transit Frankfurt worry free, even if all went well. All did not go well. Our flight into Frankfurt was a few minutes late. If we had not already requested wheelchair assistance in Frankfurt which allowed us to bypass the huge EU Immigration lineup we would have missed our flight to Copenhagen and the next and last possible flight was reportedly full. We strongly recommend that anyone booking flights through Frankfurt should allow at least two hours connection time. Embarkation and disembarkation were both smooth, quick and uneventful.
We had booked an outside cabin to save money because we thought a balcony would be unusable because of the cold. However when we checked in, we were very surprised and happy to learn our Vancouver travel agent had got us a free update to a balcony cabin on Deck 5. Its availability for the abnormally sunny and warm weather we experienced for most of the cruise was a bonus.