Eurodam 12 days Venice-Barcelona, departed June 23, 2016. We have taken more than 35 cruises: HAL, Princess, Royal Caribbean, Celebrity, Cunard, Norwegian, Renaissance. On this cruise we took children and grandchildren. Debarkation at Venice was awful: We flew to Venice two days early, selected hotel near Pizzzale Roma ( where airport bus arrives and location of people mover(monorail) to the maritime terminal). On debarkation day HAL offered no shuttle bus from the Piazza Roma or the people mover maritime terminal stop to the distant pier where Eurodam was located, and local taxis would not take us the short distance to the pier. We walked with our luggage in the 100 degree heat the six blocks to the pier, and noted people in wheelchairs and on crutches also hobbling to the pier. We saw the Celebrity shuttle bus taking their passenger to their ship from Piazzale Roma, but no HAL bus , as was offered to us in prior years. The shore excursion manager( who arranged buses) told me that Seattle HAL headquarters no longer provided such buses ( even for a fee) in the ports, and it was up to each port authority to provide buses, which Venice never ever has, even though Celebrity Cruise Line provides it. Embarkation in the large departure building was poorly done, with the locally hired check in staff having great problems with the computers and no HAL people at the counter. We eventually got on the ship, tried to get the front desk (purser's staff) to correctly check us in, and after three days they finally listed who was in what cabin ( we had three cabins for the six of us). The ship is in excellent condition in all areas, there was adequate staffing in all areas ( dining room, bars, cabin attendendents). Food in the dining room, lido, Pinnacle Grill was varied, well prepared, and served without delay. Room service was slow and sometimes late, with hot breakfast delivered cold ( we gave up after two flops). Entertainment: well below average. The main production shows now use computerized scenery ( excellent), taped music ( OK), and brand new shows with unintellioble lyrics, no discernable plot, but lots of fancy costumes and great dancing. The singers ( or the PA system) were very loud and screechy, but not memorable. Lots of HAL money spent on sad shows( agreed to by everyone we knew and didn't know on the ship). Comedian was not very funny, magician stretched out an old illusion ( figured out my 12 year old grandson) for an hour. There was a separate 'Lincoln Center' music area featuring 4 excellent string artists and a pianist playing classical and contemporary music. We didn't go the late BB King shows.. Shore excursions: we booked private tours or did it on our own, but others on cruise told us they were disappointed with poor guides, much wasted time, and felt excurions were way overpriced. Port lectures: Eurodam had an outstanding port lecturer, Tom, who had been to all of the ports and advised us about sites, cafes, shopping, transportation, train and bus station locations, etc. in each port. He ,provided alternatives to the HAL shore excursions. Casino: not used On board activities: art auctions were same as on other cruises, there were trivia sessions on sea days, Microsoft offered abbreviated computer lectures. Debarkation in Barcelona: Very well handled and managed.

Eurodam Mediterranean Cruise

Eurodam Cruise Review by stan1

10 people found this helpful
Trip Details
  • Sail Date: June 2016
  • Destination: Mediterranean
  • Cabin Type: Large Ocean-View Stateroom
Eurodam 12 days Venice-Barcelona, departed June 23, 2016.

We have taken more than 35 cruises: HAL, Princess, Royal Caribbean, Celebrity, Cunard, Norwegian, Renaissance. On this cruise we took children and grandchildren.

Debarkation at Venice was awful: We flew to Venice two days early, selected hotel near Pizzzale Roma ( where airport bus arrives and location of people mover(monorail) to the maritime terminal). On debarkation day HAL offered no shuttle bus from the Piazza Roma or the people mover maritime terminal stop to the distant pier where Eurodam was located, and local taxis would not take us the short distance to the pier. We walked with our luggage in the 100 degree heat the six blocks to the pier, and noted people in wheelchairs and on crutches also hobbling to the pier. We saw the Celebrity shuttle bus taking their passenger to their ship from Piazzale Roma, but no HAL bus , as was offered to us in prior years. The shore excursion manager( who arranged buses) told me that Seattle HAL headquarters no longer provided such buses ( even for a fee) in the ports, and it was up to each port authority to provide buses, which Venice never ever has, even though Celebrity Cruise Line provides it.

Embarkation in the large departure building was poorly done, with the locally hired check in staff having great problems with the computers and no HAL people at the counter. We eventually got on the ship, tried to get the front desk (purser's staff) to correctly check us in, and after three days they finally listed who was in what cabin ( we had three cabins for the six of us).

The ship is in excellent condition in all areas, there was adequate staffing in all areas ( dining room, bars, cabin attendendents).

Food in the dining room, lido, Pinnacle Grill was varied, well prepared, and served without delay. Room service was slow and sometimes late, with hot breakfast delivered cold ( we gave up after two flops).

Entertainment: well below average. The main production shows now use computerized scenery ( excellent), taped music ( OK), and brand new shows with unintellioble lyrics, no discernable plot, but lots of fancy costumes and great dancing. The singers ( or the PA system) were very loud and screechy, but not memorable. Lots of HAL money spent on sad shows( agreed to by everyone we knew and didn't know on the ship). Comedian was not very funny, magician stretched out an old illusion ( figured out my 12 year old grandson) for an hour. There was a separate 'Lincoln Center' music area featuring 4 excellent string artists and a pianist playing classical and contemporary music. We didn't go the late BB King shows..

Shore excursions: we booked private tours or did it on our own, but others on cruise told us they were disappointed with poor guides, much wasted time, and felt excurions were way overpriced.

Port lectures: Eurodam had an outstanding port lecturer, Tom, who had been to all of the ports and advised us about sites, cafes, shopping, transportation, train and bus station locations, etc. in each port. He ,provided alternatives to the HAL shore excursions.

Casino: not used

On board activities: art auctions were same as on other cruises, there were trivia sessions on sea days, Microsoft offered abbreviated computer lectures.

Debarkation in Barcelona: Very well handled and managed.
stan1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Free Price Drop Alerts
Get Holland America Eurodam price drops
250,000+ people have entered their email

Cabin Review

Large Ocean-View Stateroom
Cabin F
Cabin was initially too hot and complaints to front office yielded only people who didn't know what to do. I buttonholed a ship's officer, detailed the problem, and he sent an engineer who discovered that the air condition vent was blocked internally and fixed it. Cabin, bath, storage were otherwise fine.
Upper Verandah Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews