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We had previously gone on Regent to Greece and Turkey and has an amazing experience. This was the total opposite. The first day they brought us aboard at noon and kept us on the upper deck til 6:00 We had upgraded to a Navigator Suite which was truly wonderful once we got in, but we lost the entire day an evening by the time we unpacked and showered etc. and when we complained we were sent a box of candy. Then received a letter from management saying sorry for the inconvenience - let us know if there is anything we can do for you...a FORM letter. We had already accepted a change in itinerary but then the last day we were bumped from excursion and they basiclly did nothing to be helpful. The ships was recently updated, our room was great, entertainment was good, Ports and shore excursions were very unequal. Portofino ..they took us for tour at 8:00 - when all the garbage is being picked up - noise and smells were terrible..All of that ends at 10:00 when no cars etc allowed. No I would not go again nor would I recommend REGENT. There are so many other really amazing cruise lines available.

REGENT a Huge Disappointment

Seven Seas Navigator Cruise Review by Lynn Surry

191 people found this helpful
Trip Details
We had previously gone on Regent to Greece and Turkey and has an amazing experience.

This was the total opposite. The first day they brought us aboard at noon and kept us on the upper deck til 6:00

We had upgraded to a Navigator Suite which was truly wonderful once we got in, but we lost the entire day an evening by the time we unpacked and showered etc. and when we complained we were sent a box of candy.

Then received a letter from management saying sorry for the inconvenience - let us know if there is anything we can do for you...a FORM letter.

We had already accepted a change in itinerary but then the last day we were bumped from excursion and they basiclly did nothing to be helpful.

The ships was recently updated, our room was great, entertainment was good, Ports and shore excursions were very unequal. Portofino ..they took us for tour at 8:00 - when all the garbage is being picked up - noise and smells were terrible..All of that ends at 10:00 when no cars etc allowed.

No I would not go again nor would I recommend REGENT. There are so many other really amazing cruise lines available.
Lynn Surry’s Full Rating Summary
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