We have cruised a fair amount having been on Celebrity, Oceania and Crystal. We decided to try Regent as the itinerary was great and we heard amazing things about it.
There were a lot of great things and some not so great.
Firstly, check in was the easiest we have ever had. Our room was the largest as well and very easy for both of us given the walk in closet. The small size of the ship allowed for a great social atmosphere. We met a lot of nice, like minded people. However, the food was not as advertised. The steak house was excellent. The Italian restaurant hit and miss and the main dining room average. The service was also hit and miss. Some places very good other places not so much. Our cabin steward was fantastic, nothing was too much. Most of the dining room staff was very average. While on Crystal, nothing was too much. Here it was more of them telling us why it couldn't be done. The workout facilities were very small and extremely hot. Not what we would expect for a supposed ship of this calibre. Overall, a great time and a lot of fun but not sure we would rush to sail with them again.
Cabin was great. New carpet and lots of room. Bathroom a bit dated but still very functional. Air conditioning worked very well. Room well maintained by staff each day.
We didn't have to ask them twice for anything.