We have just returned from the above Canary Islands cruise. As with our previous trips on Ventura the standards in most cases were very high. Embarkation did not go smoothly as it started 15 minutes late and it appeared that the whole 3000 passengers were in the hall. There was minimum crowd control as people were milling around often in the queue areas when letters were called. At one time there were about 3 separate queues trying to merge into the main one. I must take issue with some previous reviews complaining about food in the restaurants and attitude of staff. We were freedom dining and the food was of a very high standard. Those passengers who felt quality was poor but found the buffet choice on deck 15 to be much better I feel were looking for quantity ie heap your plate and help yourself to several desserts. Restaurant was fine dining whereas the buffet was a typical eat as much as you like. All members of staff that we encountered could not have been more pleasant and helpful. Our waiters in Cinnamon, Alister and Jeoffrey were excellent, experienced, attentive and were quick to respond to requests. I agree that some areas need a bit of TLC but in no way affected our enjoyment of the cruise. Best Headliners group we have come across over 10 plus P&O cruises. Brand new group who joined ship same day as us. Brilliant Major complaint the weather ( no doubt some people will blame P&O for that)

Ventura revisited.

Ventura Cruise Review by Elitebill

10 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Canary Islands
  • Cabin Type: Outside Twin with Balcony and Shower
We have just returned from the above Canary Islands cruise. As with our previous trips on Ventura the standards in most cases were very high. Embarkation did not go smoothly as it started 15 minutes late and it appeared that the whole 3000 passengers were in the hall. There was minimum crowd control as people were milling around often in the queue areas when letters were called. At one time there were about 3 separate queues trying to merge into the main one.

I must take issue with some previous reviews complaining about food in the restaurants and attitude of staff. We were freedom dining and the food was of a very high standard. Those passengers who felt quality was poor but found the buffet choice on deck 15 to be much better I feel were looking for quantity ie heap your plate and help yourself to several desserts. Restaurant was fine dining whereas the buffet was a typical eat as much as you like.

All members of staff that we encountered could not have been more pleasant and helpful.

Our waiters in Cinnamon, Alister and Jeoffrey were excellent, experienced, attentive and were quick to respond to requests.

I agree that some areas need a bit of TLC but in no way affected our enjoyment of the cruise.

Best Headliners group we have come across over 10 plus P&O cruises. Brand new group who joined ship same day as us. Brilliant

Major complaint the weather ( no doubt some people will blame P&O for that)
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Cabin Review

Outside Twin with Balcony and Shower
Cabin JG C726
Spotless and Ranjitth always had cabin cleaned speedily. Carpet would have benefited from a steam clean but no big deal
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