We were so disappointed from the moment we were shown to our stateroom. The room was very dirty...sticky spots on carpet, black, greasy handprints on bathroom door and the shower had black soap scum all around the shower base. When brought to their attention they asked for an add'tl 2 hr. For a clean-up.

The room was dated and incredibly tiny with a bathroom so small you could not p/u a bar of soap if it fell in the shower.

We had paid for the "concierge verandah" and were appalled, tried immediately to up-grade but there was nothing available. The bedside table was 6 to 7" below the level of mattress, with no drawer, and when we brought it up to the concierge, her answer was they had recently changed the mattresses? Read more