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As always, the service and food on board the cruise was great. The fact that we had to swap ships was unavoidable but probably could have been handled better. We lost 1-2 days of river cruising and spent many hours on buses instead. Viking made good for it with a credit that I applied to our next Ocean Cruise. However, our stateroom was very small and no upgrades were available due to rescheduling passengers leaving from Amsterdam. The excursions were great but several were cut short due to the busing situation. Entertainment was great. Our cruise director Casper was a true renaissance man with a wealth of information and a great sense of humor. We are loyal fans of Viking and will continue to cruise with them even with these minor problems. The mark of a good company is how they make something good out of a bad situation. The crew bent over backwards to make the turmoil of the boat swap forgotten within the first day. Of course we will be back !!

Great Cruise with Some Minor Glitches

Viking Bragi Cruise Review by rcozen

Trip Details
  • Sail Date: October 2015
  • Destination: Europe River
  • Cabin Type: French Balcony
As always, the service and food on board the cruise was great. The fact that we had to swap ships was unavoidable but probably could have been handled better. We lost 1-2 days of river cruising and spent many hours on buses instead. Viking made good for it with a credit that I applied to our next Ocean Cruise.

However, our stateroom was very small and no upgrades were available due to rescheduling passengers leaving from Amsterdam. The excursions were great but several were cut short due to the busing situation.

Entertainment was great. Our cruise director Casper was a true renaissance man with a wealth of information and a great sense of humor.

We are loyal fans of Viking and will continue to cruise with them even with these minor problems. The mark of a good company is how they make something good out of a bad situation. The crew bent over backwards to make the turmoil of the boat swap forgotten within the first day. Of course we will be back !!
rcozen’s Full Rating Summary
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Cabin Review

French Balcony
Cabin D 336
we found the stateroom to be small but workable
Middle Deck Balcony Cabins

Port & Shore Excursion Reviews