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Wind Surf Review

4.0 / 5.0
252 reviews

Ship and staff continue excellent - corporate support lacking

Review for Italy Cruise on Wind Surf
10+ Cruises • Age 80s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2015
Cabin: Deluxe Oceanview Stateroom

Sixth Windstar Cruise, 3rd on Windsurf. Older ship (they will never build another like this) but it has been well maintained and the mostly Indonesian crew works hard to keep the guests happy. Food is above the average cruise line food but nothing like the food available in Italy before or after the cruise. They don't push their shore excursions too hard and we have found that we can arrange for excellent private guides in many ports for the same or less cost.

The problem as Windstar has gotten bigger appears to be the Seattle corporate office. Our recent cruise had a change of itinerary before departure and only a few passengers were notified of it. This affected our shore plans and nobody in the home office wants to take ownership of the problem. In addition, we booked a post cruise transfer hotel stay in Rome through Windstar and it appeared that the hotel was totally unprepared for our arrival. The local agent for Windstar was useless.

We are seasoned travelers and generally go with the flow so we probably will cruise with Windstar again. Would never book a pre or post cruise stay through them again. A high % of guests are repeat customers who know that they will meet other older affluent people. This is not a ship for solo travelers or anyone under 50.

Cabin Review

Deluxe Oceanview Stateroom

Cabin BX

All cabins are identical on all decks on Windsurf and the two smaller ships except for the "suites" on the Windsurf which are nothing more than two cabins combined. Ships were redone 2-3 years ago and have been reasonably well maintained but will need work soon.. There are signs of wear on furniture and carpeting is beginning to show age.

1 Helpful Vote
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