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Drill prior to sailing was poorly demonstrated. Everyone stood around at their muster station which was on deck. For those passengers who have never sailed before, there was much confusion as to how to put their life jackets on, etc. The explanations in the event of an emergency were very poorly explained. We are talking from experience as to how it is done on other ships. Our waiters in dining room were unfriendly and had no idea how to serve the dishes. You do not pass a hot dish over a child's head. It was only after we spoke to the Head waiter that this was corrected. Cutlery in between courses were not changed. The waiter takes your cutlery off the plate and puts it on the table! The food was invariably cold. If we returned a dish, a replacement was hardly offered. When ordering soft drinks, the glass was only half full. We brought this to the attention of our waiter more than once and he told us to complain to the Head Waiter. One is paying for a full glass, not a half. On a positive note I would like to commend Costa for their fantastic assistance to us and our family in helping us celebrate our Passover Seder night on board. They went out of their way to assist us and were truly interested. We had the honor of the Executive chef joining us together with the Matre D We had the best cabin steward we have ever had in all of our several cruises. He was so efficient, in his quiet and friendly manner, he did a superb job. We hope that our recommendation to his supervisors will help him get a promotion. He so deserves it. The cabins were comfortable, beds were excellent although the bunk beds for the children were a little bit dangerous when the sea was rough. A sofa which opens up to a double bed could have been safer. Entertainment was very good and kudos to the Costa production singers and dancers. The Shore Excursion office should have all the information on all tours when making inquiries. In booking tours , we asked questions about the excursion and were always told, I don't know. Is it not their job to know?

Dont waste your money if you don't speak Italian

Costa Fascinosa Cruise Review by MARGALIT

1 person found this helpful
Trip Details
Drill prior to sailing was poorly demonstrated. Everyone stood around at their muster station which was on deck. For those passengers who have never sailed before, there was much confusion as to how to put their life jackets on, etc. The explanations in the event of an emergency were very poorly explained. We are talking from experience as to how it is done on other ships.

Our waiters in dining room were unfriendly and had no idea how to serve the dishes. You do not pass a hot dish over a child's head. It was only after we spoke to the Head waiter that this was corrected. Cutlery in between courses were not changed. The waiter takes your cutlery off the plate and puts it on the table! The food was invariably cold. If we returned a dish, a replacement was hardly offered.

When ordering soft drinks, the glass was only half full. We brought this to the attention of our waiter more than once and he told us to complain to the Head Waiter. One is paying for a full glass, not a half.

On a positive note I would like to commend Costa for their fantastic assistance to us and our family in helping us celebrate our Passover Seder night on board. They went out of their way to assist us and were truly interested. We had the honor of the Executive chef joining us together with the Matre D

We had the best cabin steward we have ever had in all of our several cruises. He was so efficient, in his quiet and friendly manner, he did a superb job. We hope that our recommendation to his supervisors will help him get a promotion. He so deserves it.

The cabins were comfortable, beds were excellent although the bunk beds for the children were a little bit dangerous when the sea was rough. A sofa which opens up to a double bed could have been safer.

Entertainment was very good and kudos to the Costa production singers and dancers.

The Shore Excursion office should have all the information on all tours when making inquiries. In booking tours , we asked questions about the excursion and were always told, I don't know. Is it not their job to know?
MARGALIT’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
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Shore Excursions
Ages 3 to 6
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Cabin Review

Balcony Premium
Cabin BP 8416; 8368
Small balcony. Great beds and our Cabin Stewart was the best Costa employee on board
Carmen Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

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