We sailed HAL for the first time on the Zuiderdam, transatlantic, Venice - Ft. Lauderdale. It was the cruise from "Hell" for us.
Embarkation of 1800 folks was chaotic.. hurry and wait, hurry and wait.. Just imagine folks in a warehouse with 10 - 20 counters checking you in and my wife and I with advanced "registration". The number of people on canes, walkers and "scooters" was impressive although we are not of that disability.. we appreciated the older folks who dared the transatlantic crossing.
Our basis of comparison was six other cruises, including a transatlantic cruise on the QE II before she was purchased as a hotel. We even bought Carnival stock during the cruise, thinking that we would take advantage of the rumored discount if you owned Carnival stock for our future cruises.