We sailed on the Norwegian Spirit last week, destination, western Caribbean. Having never sailed this cruise line before, we were excited about the new experience. Were we ever in for a surprise. The embarkation process went smoothly, no complaints there, but then just about everything went downhill. Our cabin condition was not the best, the service left a lot to be desired. Several nights we had to request additional towels and wash cloths. The cabin had a coffee maker but what good does that do without the coffee, which we finally got Wednesday. The food was fair however the buffet was better than the dining rooms. The deck furniture was in terrible shape. Two of our shore excursions were cut short by one or two hours because of ship delays, very frustrating when you've paid premium prices to book through the cruise line. I realize you don't cruise to watch TV but when we are in our cabin, we do enjoy the TV. Guess what, we got 3 stations, CNN, ESPN and the cartoon network. Most cruises we've been on offered several stations and always the major networks. Everything seems pricey on NCL, from the drinks to the pictures to the specialty restaurants. We did meet some nice people, visited pretty beaches and had a good time in spite of the ship and service. I can't imagine why we would want to take another cruise on NCL, especially when you have other lines that are so much better, and certainly the same or less expensive. One positive, we had planned an 11 day cruise to Hawaii on NCL, thank goodness we did not book that. We are used to wonderful nightly broadway style shows and that did not happen on the Spirit. First, not much variety, same shows several nights and they were NOT the best quality entertainment. This being the only NCL cruise we've taken, I may be unfairly judging the cruise line, but all this is all I have to base it on. I will be interested to read the other reviews on NCL to see if I am just being too critical, but really, all we expected was to have similar experiences to our past cruises. The only person on the cruise that we talked to and was happy was a first time cruiser. I suppose if you have nothing to compare it to, then you would not know the difference.