Azamara Journey - Bermuda: Azamara Journey Cruise Review by Toni
Overall Member Rating
Azamara Journey - Bermuda
Embarkation: New York (Manhattan)
The pool deck was redone and the lounge chairs were wonderful, however the pool and it's tile looked older than the boat. They was hardly any music pool side and when there was it was only on one side and too low for anyone else to hear. When asked to make the music louder people complained. It was like sitting all the old aunts and uncles by the DJ at a wedding. Nothing but complaining. Keep in mind I was there for my 20th wedding anniversary and I am not a youngster.
The entertainment was the worst. Other than the comedian which I might add no one over 60 laughed at, it was lacking and really bad. The band had no energy and the members looked bored. Not to mention the audience seemed to rather watch them like a tv news program than dance.
I was not impressed with this 35 million dollar upgrade. The service needs work and the butler service did not live up to what was expected. When I asked for a Azamara bag I received a bag that clearly had been used. (sand and a receipt inside ) I did use the spa twice and was pleased with treatments. However I left my gold chain on the sink and in less than minute it was hidden behind a fixture. If I had not immediately come back it would have been taken. Clearly someone moved it out of sight waiting for me to leave. The only people there were Myself and the girl who changed the towels. I was not pleased at all.
Though I did enjoy our trip. We met a great couple that we had a lot of fun with. Without them we would have been bored to death. I will not cruise Azamara ever again. I hope this is not the standard for this cruiseline and it's parent company. Less