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Costa Magica Review

4.0 / 5.0
Editor Rating
177 reviews

CostaMagica - Bermuda

Review for Costa Magica to Bermuda
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First Time Cruiser • Age 70s

Rating by category

Public Rooms

Additional details

Sail Date: Apr 2007

This was our 28th cruise. We usually cruise with Celebrity, Princess and Royal Caribbean. The best parts of the cruise that went really smoothly were embarkation and debarkation! I wish it was like that on all cruises. Although it seems that in Ft Lauderdale they have things better organized. On this cruise we wound up getting bowls of soft ice cream every night, going back to our cabin and watching TV. We really felt sorry for the help on the ship, I spoke with our cabin steward and he told me how a few years ago they started cutting back on help, and giving them more work to do. To give you and idea, our room steward was alone, taking care of 23 cabins! He was always running around from one end of the hallway to the other end. He said he used to have time to do the little nice things that guests like but now there was just no time. He kept our room presentable and even seemed to do a better job of it after we talked. The beds had 4 inch mattresses on a metal frame and so hard and uncomfortable, pillows were flat and hard, one per person, finally able to get 2 pillows. I picked up a pillow and my finger went thru the casing. The beds were only made with the sheets, no bed spreads.

The dining room, our waiter and asst. were so slow that our table mates complained to the maitre' D, but then we found out that our waiters had 22 people/4 tables to take care of. They also had long lines to wait for the food because of the 2 different restaurants using the same kitchen at the same time. Water and iced tea was only given at beginning of meal, one night I only had 1 glass of water and nothing else. If you asked for more you would usually wait and if lucky got a refill. Food was never hot or cold, just warm for everything even the ice cream was melting. And the food, was not good, almost everyone we spoke to or over heard were saying the same things. So it just wasn't us. Or our group of friends we had made. Prime rib was a very thin slice of roast beef you would use on a sandwich. So many of the sauces, gravies and dressings were watered down, they had no flavor to them. Desserts and breads were either stale, dry, or no taste. I could go on complaining about the food but I will stop.

DH called the desk to find out when they were going to clean the glass on the balcony so we could see out of it. From the salt spray on the previous cruise, everything on the balcony was covered in salt. It did not get "cleaned" until Wednesday afternoon. The reason for asking to clean the glass because the chairs on the balcony were so low you had to look thru the glass to see anything if seated.

Cabin Review

Cabin 8

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