The room was a good size, we had a window stateroom on deck 1 (room 1083) but almost every morning, for hours, there was pounding and an angle grinder being used. Not relaxing or able to sleep in on days we wanted to. Food was better than other ships we'd been on, but the assigned dining was a joke. Rude service, took 10 mins for the hostest to find our table location and she walked us out into the middle of the dining area, and would look around and look at her map and then ask someone and continue with us barely moving across the floor. It was unprofessional and uncomfortable, I could have found our table faster than she did and I don't even know the floor plan. The staff slowly gets more rude as you get to the last couple days, it was as if they figured they had done their part and didn't need to finish out the cruise. It was to the point where we didn't want to ask any questions or even order dinner because eye rolling became part of the routine from them. We did have some food staff that was excellent, and continued to use that line instead.

The queens lounge, the waitress was horrible, never had such rude remarks made before. They gave me the wrong drink but insisted it was right. When I brought it out in the light and showed them that it was the wrong color (ordered a blue drink) very obvious that it was not it, she told me that it was watered down and when she snatched it from my hands after arguing with me her and the bartender riled their eyes and spoke about me right in front of my husband and I. The next night she was passing through a crowd of people (as the show is already playing) saying excuse me with a tray. When an elderly lady did not hear her over the show (and probably bc she was old...) the waitress continued with a louder "....ummm hello!" In an extremely snobby and disrespectful tone. Besides the staff and the room noise our tv in our room had blown speakers so announcements couldn't even be heard well. Sheets had stains, some pillow cases were yellowish. Excursions were not always described accurately. Comedy show was decent, singing and dancing show was horrible, the jazz club and piano man were awesome! But not much else going on besides that