Having cruised on large ships before, I was prepared for the herding but not for the lack of caring by management. An attitude of "company policy" and "couldn't care less" were exhibited by front desk personnel. Hanukkah and Christmas occurred during cruise time and there was neither a rabbi or priest on board for Mass or rites. The entertainment was an embarrassment and the food lackluster. The company seems to have adopted a policy of scrimping to get by. I took one arranged excursion, zip lining in Costa Rica. I prearranged it on line before the trip. It was an adventure in the rain that I thoroughly enjoyed but it would have been better if the group of 25 had been smaller so as to make a speedier trip. The ship interior is badly in need of renovating. The carpeting was beyond repair in the hallway, the hot tub leaked and swamped the deck daily.
On the other hand the wait staff was impeccable as was the room steward. I enjoyed dining with pleasant people of various backgrounds. I took a taxi in Aruba to spend the day on a public beach. It was a breath taking sight and an enjoyable afternoon.
Since the trip I have heard that this cruise line is under the umbrella of Carnival Cruise Line along with Holland America and Cunard. After this cruise experience I doubt that I ever cruise those lines again.