First off I want to say that the steward and dining staff were fantastic. They were incredibly hard working. Our room was kept to the highest standards and the dining service was very attentive. Furthermore, the staff was friendly and welcoming. However, we were greatly disappointed by many aspects of the Carnival experience. It is clear that we were misled by the director, John. We were warned that there was a possibly that weather could impact our stop. However, John continued to announce that the probability was high that we would be able to port. He also promised that if in fact we could not, our time would be extended in Ketchikan. We never got a time extension!! Even worse, it seems that there was no intention for us to ever port at Victoria. We were lied to. The Fun Times pamphlets were clearly marked "Sea Day" the night before the port at Victoria. John's informational videos did not describe our trip to Victoria. The videos for this day went over debarkation. We were flexible about the change of plans, but incredibly appalled that we have not been appropriately compensated. Porting at this location saved Carnival $600,000 according to John. Clearly, $24 does not rectify the situation. We booked our trip to go to Skagway and Victoria, but both were cancelled. We had the luxury of going to two of the four original ports we booked. The experience we had was not what we signed up for!! We were given the option to cancel our cruise when Skagway was changed, however not enough notice to change our travel plans. Besides the port issues, my husband and I were greatly looking forward to participating in the shows and were disheartened when we learned that participants were predetermined. With a ship of 1800 guests only a handful were chosen over and over again. We were informed that these participants were all platinum members. What a coincidence! To make matters worse, the material was recycled! Apparently there is a Dick Little on every Carnival cruise ship! What are the chances?? John reminded me of a used car salesman. Additionally, although the excursions have a price guarantee, they are still inflated greatly. Luckily we did not book a tour that had the salmon hatchery as one of the sights. We only paid 5 dollars and walked a mile! On another note, activities were focused on the older crowd. This is understandable considering the demographics, but there really weren't many activities for younger people at all. We weren't too enthusiastic about the arthritis seminars or bingo unfortunately!