Grand Princess Review

3.5 / 5.0
1,605 reviews

Sea Days are the greatest

Review for Hawaii Cruise on Grand Princess
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tyler6597
10+ Cruises • Age 70s

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Sail Date: Oct 2013

The Princess people at San Francisco airport were on the ball and once I pulled the bags off the merry go round they were there to put them on a cart. We were a party of four so we had 4 suitcases and two rollators. My dad and his lady friend were with us or maybe it was the other way around. My dad is 90 and walks slower than a turtle. Can't see out of his left eye due to a stroke and is stone deaf but wears hearing aids anyway. His friend was 84 but looked and acted like she was 104. So our job was to herd them from location to location. We all gathered at the airport to wait for the bus. All we did was walk out there and got on. Off we went to the port. The trip to the port took 15 minutes but once we got to that area it took 45 minutes to get to the terminal. It was a Friday and traffic was heavy plus it was around lunch time so there were a lot of cars and people. Once we got there we simply got off the bus and the luggage was taken care of. Reminder to future cruisers who take the princess bus transfers, TIP YOUR BUS DRIVER.

I went inside and found a princess representative that took care of passengers with disabilities. They got wheelchairs for the old guys and guided us to a counter for check in that was just for disabled parties. The entire check in process was the most organized painless operation we have ever had. From getting off the bus and checking in we were in our cabins in about 20 minutes. Kudos to all of the princess staff for making this process painless. It also helps to tip the guys who push the wheelchairs around. They like tips.

We herded the two turtles to the Horizon court for the noon feeding. We came from Virginia so my dads stomach clock for food was telling him that it was after 4 pm. No problem getting a table and the feeding commenced. For the next 15 days we used the horizon court about half the time for breakfast and lunch and the staff was unbelievable and very efficient clearing tables and making sure we had drinks and refills. If you prefer something other than orange juice as a morning beverage you can request others like apple and cranberry and they will bring it.

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