Celebrity Summit Review
Rating by category
Additional details
DH and I arrived in San Juan a few days early. We stayed at the La Concha which was a great hotel. This is our second stay at the facility.
A few days prior to our departure on Summit, we received an email from Celebrity stating that we were not to arrive at the port until 1 p.m. due to an inspection that will be occurring. We changed our service to pick us up later. On the day of the cruise I got word from friends traveling on Summit on the repositioning that they were off early and that there were already people boarding by 10:30. We arrived at the port at 11:30 and onboard by 11:45.
The Oceanview was open for lunch. Nice selection of the food. Only ate at the Oceanview a few times for lunch, and found the food to be average. I did eat once at the grill by the pool and found the burgers to be really good and all made to order. What I didn't see in Oceanview was the customer service and interaction I'm use to onboard RCCL. Was not asked if I needed help finding a seat, something to drink. No rush to clear a table of dirty dishes. Saw many of the staff standing around doing nothing. I was disappointed to see many elderly people having difficulty carrying their plates and trying to hang on to their canes/walkers, that were not provided any assistance.
Cabin Review
We were in an Aqua Class room on deck 9 and found it to be standard in size. Nice having the slightly larger shower. Did find that it needed some repairs, but nothing I couldn't deal with (slow draining and some loose tile). The robes, slippers and extra spa perks left in our cabin were nice touches. We had fresh flowers that were changed out twice during our stay. I found our "printed stationary" a few days into our cruise. The only negative I have about the cabin was the noise from the pool deck being above. The pool attendants wheeling things across the floor at all hours, especially in the early and late hours of the day.