Norwegian Jewel Alaska: Norwegian Jewel Cruise Review by MaiCruise

Norwegian Jewel 4
Member Since 2013
12 Forum Posts

Overall Member Rating

Norwegian Jewel Alaska

Sail Date: August 2013
Destination: Alaska
Embarkation: Seattle
We had a great time but it's due to the fact that we were traveling with 3 other families. Overall, for our first time cruising, it was a good experience.

Seattle Embarkment: We arrived at the terminal early (11 AM) which gave us lots of time to check-in with no line. There were lots of agents available so the check-in process was very quick. You can even arrange/reserve/or change your dining option before boarding. There was a table with staff to assist you with this. We found out Lobster night will be on the first night so we switched our Cagney's reservation to another night. Note: there was a deal where for $57/adult, you can dine at Cagney's, Le Bistro and Mama's Kitchen (aka La Cucina) which was what our group pre-paid.


Lobster night was average; not impressed. This was on the first night and available at either Tsar or Azura. You get one lobster tail with small steak (tough piece of meat and on the salty side). The lobster taste frozen and More slightly overcooked. I asked for second and our server was nice enough to get it for our table without the tough steak.

Our favorite was Le Bistro. The food was excellent and the service was A+. Our server, Dorothy, was amazing and really paid attention to our needs. Don't know if others are aware but for the flat fee, you can order as many items as you want from the menu; as many appetizers, entrees, and desserts as you want. So it is not expensive. Kids 12 and under are half price. The kids in our group were having a feast. They tried everything on the menu and reorder items that they liked several times. Our second favorite is Cagney's. The steaks were excellent. You can decide what sauce and butter to go with your steak. The service here also was very good. La Cucina was average. Service was good but the food was ok; I'd say a little bit better than Olive Garden and close to Macaroni Grill. Note: if you prepaid for dining and there are kids under 12 in your party, make sure to get the refund since it's supposed to be half price. Also check your final statement that the refund took place. There was an issue with one of the restaurants that I prepaid and the refund didn't take place. I had to ask them to fix it on my last day which they did.

We ate at the Garden Cafe' quite a bit. Mostly because of the varieties which made it easy to please everyone. Breakfast had lots of selections. There were cold stuff (cereal, yogurt, milk), hot stuff (waffles, pre-made omelets, made-to-order omelets, eggs benedicts which was good, etc.), juices, and coffee. For lunch, there were burgers, hot dogs, fries, salad, some type of grill meat depending on the day (chicken or cornish hen or fish or beef), and some Asian dishes (stir-fried, curry, noodles). Dinner had more varieties as there'd be one main hot dish (roast turkey or prime ribs, or roast pork). There was also a crepe station every night. There was one day where they had 2 small roast pigs being served at the pool area. It was excellent, especially the crunchy skins. The meat was gone within an hour.

Can't forget the Chocoholic Buffet. This is a must even if you don't have a sweet tooth or like chocolate. I can't recall which night during the cruise but at 10 PM, the Garden Cafe was completely filled with all sorts of chocolate treats. Not to mention there were several ice sculptures and lots of chocolate arts. Even though they said the start time is 10 PM, one of the crew (Rowan aka Washy Washy Guy) told us to be there early. The kids and I got there at 9:45 PM and the place was already filled with people. Be prepared to be push around 'cause it seemed like some people had never seen or eat chocolate. Some items were really good while some are just ok.

Excursions overall were ok; the details are in my individual port reviews. With our big group, we were able to cover most of the excursions. Bering Sea Crab Fishermen's Tour was 3 out of 5. Mendenhall Glacier Explorer was 3 out of 5. Helicopter Glacier excursion got mixed review; the adults liked it while the kids gave it a 3 out of 5. Whale watching was 3.5 out of 5.

There was always a show in the main theater, Stardust, at 7:30 PM and 9:30 PM. Entertainment was good, especially the two contortionists.

Our cabin was 11546, midship mini-suite with balcony. It was small but good. Balcony is definitely a must. There was a bath tub which was a plus so we can bath our 1-year-old.

Daily activities for sea days were not appealing. The last thing while on vacation for me is to hear "how to get flat abs in 7 days" or "how to detox in 5 days", etc. Our kids tried the kids club once for a couple of hours and they got bored. There were some activities that were worth it; Salsa dancing, ballroom dancing, and a fruit carving demonstration.

Overall, we had fun because we were with friends. Bottom line, get the package dining deal 'cause Le Bistro and Cagney's are a must. Do go on an excursion and definitely get a midship cabin with a balcony. Hope I'm not forgetting anything. Less

Published 09/02/13

Cabin review: MA11546 Mid-Ship Mini-Suite with Balcony

Cabin 11546, midship suite with balcony. Great location since not too close to noisy elevator but middle enough not to feel ship movements. Generally quiet since we did not hear any noise from the pool area above us. Most noises were from unruly kids running in the hallway. Cabin is on 11th floor and Garden Cafe (buffet area) is on 12th; was close enough for us to just walk upstairs instead of taking the elevator. Room is small but well organized with closets and drawers. Another plus is bathroom has a tub instead of just shower; this may seem small but was a big plus when we need to bath our 1-year-old. We had a king (2 twin converted) bed and a sofa that converted to a full-size bed. The king bed was comfortable but the sofa bed was on a hard size. I brought a mattress topper which helped soften it.

Read All Mid-Ship Mini-Suite with Balcony (MA) Reviews >>

Port and Shore Excursions

Mendenhall Glacier

Mendenhall Glacier is a bit overprice but since there wasn't a lot of time at this port, we had to book it with the cruise line. Overall, it's an enjoyable excursion as we hiked to Nuggets Fall. On a scale of 1 to 5 in term of difficulty, this hike is a 1.5. Definitely need comfortable shoes and water. The fall is beautiful with extremely clear water.

Whale Watching

My husband and the kids went on the Whale watching excursion. The kids enjoyed the excursion since they were able to see several whales. My husband said it would have been nice if they could get a little closer but overall it was a good experience for them.

Very easy walk to town; right next to port. Lots of stores for shopping; gifts, snacks, etc. There's a Discovery Center with $5 entrance fee that's really worth it.
Read 1370 Ketchikan Reviews

Bering Sea Crab Fisherman's Tour

My husband and our 2 teenage girls went on the Bering Sea crab Fishermen's tour which I booked directly with. He said it was ok and cost should be more like $40 instead of the $159/adult $99/kid that I paid. He was disappointed that for the price, they didn't get to taste any of what was caught! Our kids said they enjoyed the hands on experience where they get to touch all the animals that were caught.

Not a lot to see at this port unless you want to go on the long train ride excursion (over 2 hours) which we didn't sign up. Other than that, the town is small and the shops don't offer much. Too many expensive jewelery stores.

Read 887 Skagway Reviews

Charming town; kind of remind me of San Francisco but less hilly. We took the shuttle; for round trip $10/adult, $5/kid and our 1-year-old is free. Found a really good gelato/ice cream store; wish I remembered the name.

Read 894 Victoria Reviews

Compare Prices on Norwegian Jewel Alaska Cruises

Read more Norwegian Jewel cruise reviews >>
Read Cruise Critic’s Norwegian Jewel Review >>

Compare Prices on Norwegian Jewel Alaska Cruises

Member Since 2013
12 Forum Posts
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Skip X

See Norwegian Jewel deals up to 82% off:

October Deals
Norwegian Jewel 74% Loved It

17-day French Polynesia & South Pacific From Papeete
See all Norwegian Jewel Deals >>