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We and many others on the March 3 2013 Buenos Aires to Valpariso cruise were disappointed. I notice the price has gone up substantially for 2014. The good: great weather and smooth sailing (not always the case), good attendants for cleaning the room, ports unique, scenery unique. The bad: Difficulty coordinating with airfare-cost 8 wasted hours each way due to incorrect Celebrity publication about not taking Valpariso city tour requirement about outbound flight must leave after 9:00 pm on day of departure. This forced us into connecting flights both ways. Fact: Tour arrived at airport at 4:00 pm, could not begin to check bags until 6:00 pm, could easily have taken direct flight leaving between 8:00 pm and 9:00 pm. Neither Celebrity nor Choice Air was of any assistance on this. Choice Air suggested we book a hotel and go the next day-totally useless help. Portions small/frequently service hard to find /drinks out at various stations often at their buffet restaurant. Entertainment-very disappointing-we usually left very quickly. Entertainment around the ship was fairly good-but got old after a few days, much less 14 days. One of the game show employees really liked to hear himself talk-almost made us miss Cape Horn-we just had to leave game show so we didn't miss it. Got our bags around 5:00 pm after being on the ship for several hours. Missed our first afternoon excursion due to delays getting from airport with Celebrity. Were not properly informed about "reciprocity fee" that had to be paid to Argentina. To supposedly be a highly rated cruise line, we were greatly disappointed. We could not recommend this cruise on this ship to anyone.

Disappointed with this cruise

Celebrity Infinity Cruise Review by GOODEPURCELL

Trip Details
We and many others on the March 3 2013 Buenos Aires to Valpariso cruise were disappointed. I notice the price has gone up substantially for 2014. The good:
great weather and smooth sailing (not always the case), good attendants for cleaning the room, ports unique, scenery unique. The bad: Difficulty coordinating with airfare-cost 8 wasted hours each way due to incorrect Celebrity publication about not taking Valpariso city tour requirement about outbound flight must leave after 9:00 pm on day of departure. This forced us into connecting flights both ways. Fact: Tour arrived at airport at 4:00 pm, could not begin to check bags until 6:00 pm, could easily have taken direct flight leaving between 8:00 pm and 9:00 pm. Neither Celebrity nor Choice Air was of any assistance on this. Choice Air suggested we book a hotel and go the next day-totally useless help. Portions small/frequently service hard to find /drinks out at various stations often at their buffet restaurant. Entertainment-very disappointing-we usually left very quickly. Entertainment around the ship was fairly good-but got old after a few days, much less 14 days. One of the game show employees really liked to hear himself talk-almost made us miss Cape Horn-we just had to leave game show so we didn't miss it.
Got our bags around 5:00 pm after being on the ship for several hours.
Missed our first afternoon excursion due to delays getting from airport with Celebrity. Were not properly informed about "reciprocity fee" that had to be paid to Argentina.
To supposedly be a highly rated cruise line, we were greatly disappointed.
We could not recommend this cruise on this ship to anyone.
GOODEPURCELL’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Shore Excursions
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Ages 16+
Service

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