Celebrity Eclipse Cruise Review by cruisenellie
- Sail Date: March 2013
- Destination: Southern Caribbean
- Cabin Type: Deluxe Veranda
One night, assistant waiter dropped pitcher of ice water down my back. He was very apologetic and it was an accident. However, about two nights later, again, had water (minimal) spilled down my back. I think they are just too much in a hurry and don't pay attention.
Food was good enough although seems a little less quality than past Celebrity cruises. Part of it is having the same basic selections in the cafe 14 days for lunch and breakfast. Yes, there is a wide variety but the variety remains the same daily. Overall, no complaints though.
Service was adequate but not over the top and the waiters in the cafe would sometimes almost run you over. Never saw any of them smiling.
The bad: Music so loud throughout the ship that we were in our rooms by 8:30 every evening. We had to shout at friends directly seated across from us in the coffee bar one night and when we mentioned this to guest relations, we found ourselves shouting back and forth with them as well. We were told that this increase in volume is "fleetwide". Why Celebrity has chosen to do this is beyond us. They lost money on us not utilizing the bars and lounges. While that may not seem like much, if even 50% of the people were doing the same thing, avoiding the loud music, then that's a lot of revenue to be lost. We don't drink much anyway but will pay for a coffee to sit and listen to soft music.
Our stateroom neighbors boarded with a horrible cough and I jokingly told my husband I hope the germs didn't come around the veranda divider. By day 10 of the cruise, I had a miserable head cold, earache and bronchitis. A large number of folks on this cruise were suffering from the same conditions. It is now April 1, I had to take an extra week off work and I am still in the midst of acute bronchitis as is my husband and our dinner mates whom I have kept in touch with.
Debarking was a nightmare. We did the walkoff and it was very organized getting OFF the ship. However, everyone had to walk for almost a half mile, dragging their luggage in ungodly heat with bronchitis. Even if you weren't doing early walkoff and didn't have your luggage with you, you still had a very long walk from the ship to cabs/shuttles.
In summary: Nice cruise, hard to remember because of being sick for so long now. We have always loved Celebrity and recommended her to our friends. In view of the loud music, however, we are rethinking another Celebrity cruise. Since the loud music is now inevitable on Celebrity due to an edict from "higher ups" according to guest relations, we can pay a lot less to cruise on another line and accept that loud music is part of the deal.