We were so excited and full of anticipation at sailing on the newly refurbished Enchantment of the Seas. We sailed on this ship December 2004, to Key West & Cozumel and found it to be beautiful and very pleasant. I must tell you, today is quite depressing....what a let-down after living on this gorgeous ship and being pampered to the hilt for 5 wonderful days. The ship is so elegant and the staff is magnificent. My hubby must use a scooter for mobility and we had a handicap accessible cabin which was terrific. Not knowing how the handicap cabins fared throughout the remodeling, we had our fingers crossed that they remained as spacious and well-appointed as last year. Hallelujah! Our cabin was huge and very comfortable and our stateroom attendant, Vernon, was always available with whatever we needed. Our cabin had king size bed, a loveseat, vanity with chair and an enormous bathroom. All very well decorated and lovely.
Our favorite activity was going to the My Fair Lady dining room and interacting with the staff. The dining room is very elegant and we were so pleased to have our request for a table for two honored. Apparently they did not have an actual table for two available so we were seated at a small table for four with the other two seats remaining vacant. I was very impressed with that. Because it is often awkward to park my husband's scooter out of the way of traffic, yet easily accessible when we need it, we were very impressed that they had safe little niche behind the nearby service area where he could park and only a few steps to our table. Our waiter, Kennon, assistant waiter whose name I cannot pronounce or spell, and our head waiter, Shawn went above and beyond to make sure we were comfortable and pampered. We ate breakfast each morning in the dining room and lunch each day that it was served there, and all of the wait staff were very attentive to our needs and very friendly and fun to be around. Our wished to sit alone were always accommodated no matter how full the dining room. Much to our surprise we found that a young man we had met last year in the Windjammer had been promoted to a waiter in the dining room. We were so taken with this man last year that we exchanged email addresses and kept in touch as much as time allowed. We had not heard from him for quite some time so we were overjoyed when we found him again. His name is Mircea Ciolan from Romania so if you are so lucky as to meet him you will understand. He is a very special man indeed.
The only negative comment I have is regarding the Windjammer. The new concept of stations is very modern I know, but it is so spread out that maneuvering through the crowds attempting to figure out where everything is located is quite harrowing when you must handle two plates, as my husband could not possibly maneuver his scooter through the crowds. While I realize the "old" buffet system was outdated, it did make it much easier for people in our situation. Fortunately we only ate lunch there on the first day and the two days we were in port since the dining room was closed those days.