1. Home
  2. Cruise Reviews
  3. Queen Mary 2 (QM2)
We sailed on the beautiful QM2 early January from NY to Southhampton. We boarded about 5 hours late as the crew was disinfecting the ship because of a norovirus outbreak on their previous Caribbean sailing. We scoped out the whole ship before leaving NY and were spellbound by the size and spaciousness. That's where the thrill ended however. We dined in the Britannia and Todd English restaurants. The food in the Britannia was dull, flavorless and cold when we were served. The restaurant staff in the Britannia seemed disinterested and in a rush to get the food out above anything else. The sommelier seemed put off that we decided to drink water and even grimaced at my companion when she ordered club soda. Todd English was decent and the staff quite good. The Kings Court buffets were fair at best. They had the same food options every single night, with no change in the menu whatsoever. Quite dull. It seems they took the leftover finger sandwiches from the afternoon tea time and put them out for the buffet hours later - nicely dried out, bricks for the buffet. Enough about food... For a week long transatlantic crossing the entertainment was pretty pathetic. Unless you like ballroom dancing. Certainly the seas were rough a few of the nights and they couldn't put on any shows in the Illuminations Theater. The planetarium was great, and lecturer Bill Miller was fantastic and drew big crowds. Our balcony cabin was amazing as was our cabin steward. The ship is so huge but there are many vacant, unused areas. It would be great if mgmt planned another unique restaurant or two for the ship, and had more unique entertainment in the future. It was telling how many other guests we talked to that were disappointed. We kept hearing from them how Celebrity puts Cunard to shame, and they do. Our last transatlantic crossing on Celebrity was amazing, and the food superb. What a shame a billion dollar transatlantic liner has to be so dull. We expected so much more from this cruise and were let down. Several friends back home were waiting with baited breath to know how the QM2 was and if we recommend it. Definitely not, unless they plan on offering more for the money especially the cuisine.

QM2 Disapointment

Queen Mary 2 (QM2) Cruise Review by Flybywire

1 person found this helpful
Trip Details
We sailed on the beautiful QM2 early January from NY to Southhampton. We boarded about 5 hours late as the crew was disinfecting the ship because of a norovirus outbreak on their previous Caribbean sailing. We scoped out the whole ship before leaving NY and were spellbound by the size and spaciousness. That's where the thrill ended however.
We dined in the Britannia and Todd English restaurants. The food in the Britannia was dull, flavorless and cold when we were served. The restaurant staff in the Britannia seemed disinterested and in a rush to get the food out above anything else. The sommelier seemed put off that we decided to drink water and even grimaced at my companion when she ordered club soda. Todd English was decent and the staff quite good.
The Kings Court buffets were fair at best. They had the same food options every single night, with no change in the menu whatsoever. Quite dull. It seems they took the leftover finger sandwiches from the afternoon tea time and put them out for the buffet hours later - nicely dried out, bricks for the buffet. Enough about food...
For a week long transatlantic crossing the entertainment was pretty pathetic. Unless you like ballroom dancing. Certainly the seas were rough a few of the nights and they couldn't put on any shows in the Illuminations Theater. The planetarium was great, and lecturer Bill Miller was fantastic and drew big crowds.
Our balcony cabin was amazing as was our cabin steward.
The ship is so huge but there are many vacant, unused areas. It would be great if mgmt planned another unique restaurant or two for the ship, and had more unique entertainment in the future. It was telling how many other guests we talked to that were disappointed. We kept hearing from them how Celebrity puts Cunard to shame, and they do. Our last transatlantic crossing on Celebrity was amazing, and the food superb. What a shame a billion dollar transatlantic liner has to be so dull. We expected so much more from this cruise and were let down. Several friends back home were waiting with baited breath to know how the QM2 was and if we recommend it. Definitely not, unless they plan on offering more for the money especially the cuisine.
Flybywire’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Rates
Service
Free Price Drop Alerts
Get Cunard Queen Mary 2 (QM2) price drops
250,000+ people have entered their email

Cabin Review

Cabin 11068
Cabin 11068. Excellent, roomy, spacious bathroom, great balcony, comfy bed.
  Queen Mary 2 (QM2) Deck Plans