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9 Helpful Votes
Sail Date: July 2015
My family had a great time, we really did, but we probably won't do this ship again. My kids are 8 and 6 and they loved it. This particular trip was organized by a local tourist company based out of Nanjing. Originally it was to go to ... Read More
5 Helpful Votes
Sail Date: March 2015
Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some ... Read More
7 Helpful Votes
Sail Date: March 2015
Let's start with a basic, fly for 8 hours and are met by nice air conditioned car to Dubia port where told would not be allowed to board for 5 hours, 3pm and waited in cramped uncomfortable lounge ...when asked why the delay told nothing ... Read More
1 Helpful Vote
Sail Date: March 2015
Arrived at the port at 3pm after a late check out from our hotel. Embarkation was a breeze. Purchased drinks package prior to sailing and was able to use it immediately. Ok, our cabin wasn't ready till 8pm, but we knew that prior to ... Read More
2 Helpful Votes
Sail Date: March 2015
Whilst not a major cruiser we have completed enough to know this was the worst of our experiences and total rubbish. We will never cruise with Costa again. As part of a package advertised on cruise critic we spent 4 days in Dubai then 7 ... Read More
Sail Date: March 2015

We have just returned from the worst imaginable cruise possible. We expected to go on a cruise of Dubai and the Jewels of the Emirates. On arrival at the Costa reception desk in Dubai we were handed a letter stating that minor works ... Read More

Sail Date: March 2015

I really don't know where to start! A disaster from day 1. This was my 13th cruise and without any shadow of a doubt the worst ship and company I've ever sailed with.

There were however 2 good points......1. The few nice ... Read More

1 Helpful Vote
Sail Date: March 2015

We arrived early hours into Dubai in the early hours of the morning, and got a taxi to the ship – approx. £12. So Easy.

Check in for the ship was really smooth and quick. A representative at the terminal greeted us, ... Read More

1 Helpful Vote
Sail Date: March 2015

Cruised the Dubai Emirates on 13/03/2015 Costa Serena

GOOD POINTS:

Lovely weather

Large clean ship

Entertainment group worked hard and shows were good

Most staff were really friendly.....but there ... Read More

Costa Serena Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.4
Entertainment 3.0 3.4
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.6
Family 3.0 3.6
Shore Excursion 3.0 3.4
Enrichment 2.0 3.1
Service 4.0 3.8
Value For Money 3.0 3.6
Rates 3.0 3.6

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