We looked forward to this cruise as it marked my retirement and my wife’s birthday, we had had to save for this one and had handed over our hard earned cash with pleasure we loved being cosseted by Cunard’s attentive staff. This would be the 12th or so cruise and our second 28 night cruise with them. So we knew what to expect. Lovely.
We joined the QM2 as scheduled following a Covid test each. ...
The bad service was from start to finish Cunard talk about pride and quality and high standards please let me tell you Cunard are fooling themselves if they think this is true twice i went on the Queen Mary 2 and 2 times they break my suitcase on loading a great way to start the holiday wasting time at the Pursers desk
I am sure that there are many happy customers but that is when nothing goes ...