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5 Helpful Votes
Sail Date: January 2019
you think about a relaxed vacasion, fine entertainment, nice cabin, ship in good shape, interesting excursions, see new countries, meet nice people, have a good time? Nothing of all we found at a world-cruis with Costa Luminosa, ... Read More
you think about a relaxed vacasion, fine entertainment, nice cabin, ship in good shape, interesting excursions, see new countries, meet nice people, have a good time? Nothing of all we found at a world-cruis with Costa Luminosa, starting 5. of Januar 19 till now (30.03.19). Explanation: the averig of the guest ist probably 75, that means we travelled with a lot of guests older than 90. Nothing against old people, but that is a special thing, severel in Wheel-chairs, probably 60% of them are sick, and we and almost all the other guests get also sick, for weeks, we called it finally the "Costa sickness", worst cough, fever, inflamed eyes, even people who never get sick otherwise, got sick, mostly for weeks The ship is old and in bad shape, old dirty carpeting, lamps, floors, dishes, we had a "Samsara cabin with balcony", Samsara means you get free entrance to the spa, be aware, maybe you get there some virus there (ist ugly dirty) You want to drink a free coffee at 06.15: bad luck, wait till 07:00 or make one yourself in the cabin (capsules), You want water to drink, you have to buy it, 12 bottle for US 36,-- (packet) You want Internet: you have to buy it, but you will be surpriced, often it is not working and the Connection is so terrible, that I could´dt never open my Banking account, I had to wait for land, Looking there vor a Restaurant and asked for Internet. Looking for a movie at night; you get one (1) per day, there is nothing more The tour plan itself: we got around 60 see-days (from together 112), that means we sit at the ship waiting for the next Landing, sometimes we had 5 see-days on a row, often we had to be at 05.00 p.m. back Ankering: we think Costa wants save Money, so the ship is ankering instead of pear, that causes you wait for the tender boat and the last tender boat is 04:00, There are other 10 Things to write, but ist not worth the time. Now why is my Rating one Point and not sero? The Food is good and the Service People try their best Read Less
7 Helpful Votes
Sail Date: September 2016
Did the first 30 day leg of this cruise Savona to LA. Very poor communication on all aspects prior to cruise. Advertised drink packages confusing and mistranslated from Italian to English. In addition upon boarding discovered all ... Read More
Did the first 30 day leg of this cruise Savona to LA. Very poor communication on all aspects prior to cruise. Advertised drink packages confusing and mistranslated from Italian to English. In addition upon boarding discovered all wine, beer and water was free at lunch and dinner, nice surprise if you had already bought a drinks package. Boarding was shambolic, poor directions at port, no indication of where to go or where to deposit luggage. Once on board directed to level 9 for lunch but no indication that cabin was ready, only found out hours later from conversation with other guests after hanging around the buffet for ages. No option for dinner other than the 6pm (too early) or 8.30pm (too late) sittings, or pay for a pizza or burger on level 9. Suffered minor cold and sniffles, (which ran rampant around the ship) but forgot to pack any aspirin. None available on board unless you pay 62 Euros to consult the doctor, most expensive aspirin ever. By the way you could buy condoms, so no headaches please. Library cramped and books difficult to access, internet exorbitantly expensive, 99 Euro for 3GB, my home satellite package is 60GB for about 30Euro, so that is quite a mark up. Food average, and repetitive, cabins reasonable (had a balcony on level 8), evening shows fair to poor. On board crew helpful and trying, problem seems to be management incompetence and general penny pinching. No English language news except CCTV (China) and Korean TV. No CNN or BBC, yet multiple Italian,German, Spanish stations. Did have CNN and BBC for first day or so them mysteriously disappeared. Official line is technical problems but suspect it is about the Dollars Read Less
3 Helpful Votes
Sail Date: September 2016
Problem with one enginer start before NYZ. Metting in the thatre,kapten say we are safe,all passager get on new cruise for fre,all the passenger screem hhhhuuuurrrrraaaaaa,so happy. What hapen IF the The lost enginer brook out.we ... Read More
Problem with one enginer start before NYZ. Metting in the thatre,kapten say we are safe,all passager get on new cruise for fre,all the passenger screem hhhhuuuurrrrraaaaaa,so happy. What hapen IF the The lost enginer brook out.we shame. Officeal languids was 5,italy,german,france,spain,and bad englisch. They most have an scandinavia crew. The food loks werry atractive,but dont small anything nothing. Coffemachine was open 2times in à day,morning and afternoon 4-1730. Ju most have an drinkpaket,anyway it's gona be werry expensive for you. All presentation in the theatre are 5langues,we sleep before they start. When we have gala dinner,maybe 20ptocen was dress,ashamed. IF you dont go to the restaurang on the eveening you gona sleep hungry,IF you dont bay pizza or burger,Moneybrother money.ashamed. Same god things,the ship was so clean. You most learn chefs to dont serve red burgare,and till them about garlic an pepper. It's werry difficult to have an table with lunch,people ho dont have an balcony cabbin are sittning all day and play card.ashamed.we have cruissing over 20times but nerver see a cruise boat like Costa luminosa. Newer more Read Less
19 Helpful Votes
Sail Date: March 2016
My best friend and I jumped on this cruise in March 2016, we embarked on Sydney and disembarked in Dubai. The ship is beautiful, and isn't to big, It's as clean a a whistle, and easy to find everything. For the first couple of ... Read More
My best friend and I jumped on this cruise in March 2016, we embarked on Sydney and disembarked in Dubai. The ship is beautiful, and isn't to big, It's as clean a a whistle, and easy to find everything. For the first couple of days we were lost, there was no live music on the top decks, no music. And everyone was over 70 years old.. We panicked at first thinking we were going to be bored to death. Being a world cruise, it was full of all nationalities and people with money. So, being a world cruise, I guess they don't want bands playing and music going, they are there to relax. The staff were very friendly, and most seemed fairly happy. Our room guy annoyed me a bit, knocking twice and whaltzing in, to find we hadn't had time to get to our feet and answer the door. The towels etc, were changed twice a day. We didn't use the laundry ( it was $2 per piece of clothing ) so we washed in our sink and made a clothes line on the balcony. The balcony was a really good size, better than any other cruise I've been in. You can also smoke out there. Breakfast in the dining room was nice, all types of food to choose from, and the only place you'll get bacon to go with your eggs. Lunch was in the buffet, and a huge variety. Dinner was always in the dining room as the buffet was closed for dinner, which was a pain on gala night, we didn't take fancy dresses for those nights, so we couldn't go in there. I loved that I could get a cappuccino at every bar, and was included in our drink package . The drink package was really reasonably priced at $23 au per day. Entertainment at night was ordinary, we would walk in, and walk straight back out. Opera mostly. There wasn't much to do, not a great deal of activities. Not much in the way of shopping on board. The shop didn't have paracetamol or things like that. The other thing I would say, is that the air con on the higher decks struggled as the weather was very hot and humid. We had to take ourselves to our room for a few days at sea, it's the only place that we could get cool. Would I go again?? Yes yes yes!!!! A holiday is what you make of it. Stop whinging about silly stuff, and enjoy your time on this beautiful ship. Read Less
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