We chose our trip based on 2 back-to back 7 day cruises; travelling from Australia is not cheap and is arduous. The web sites gave MSC a pretty good rating and the extra charges were obvious in all the blurb. Everything was in English and the itinerary was our dream, the price was good so 5 months ahead we planned and paid for our trip. The good things;
#The ship was well equipped but not ...
We have never met such bad manners and ignorance in any service sector in the world. The staff would bump into you and certainly not stand aside, where appropriate (except cabin staff). Any queries or requests for assistance were met with discontent and dissent. Their attitude was appaling and argumentative. They were dismissive to us and fellow passengers, who were equally dismayed with their ...