Trip of a lifetime at a suitable time to a magical place on a comfortable ship.
Unfortunately the ship had been damaged and required repairs in dry dock. We were not informed that there were MAJOR changes until a few days before departure. Some passengers found out about changes on arrival for departure.
Communication throughout the whole process was almost non existent and totally in ...
I chose Ponant to travel to the Antarctic as it offered the longest amount time that I would be on board. And I really liked the pleasant look and design of the Ponant vessels.
I was also impressed with the locations that we were intending to visit.
But unfortunately things happened that was well below satisfactory. And the voyage ended up almost being a total disaster.
The ship had been ...
Christmas and New Year in Southern Lands
From December 20th 2018 to January 05th 2019
After reading information on your site about other travelers' experiences we felt that we should share our experience of traveling with Ponant.
1. The issues began before we boarded the ship.
We live in Perth, West Australia and booked a pre-cruise tour to Patagonia with Ponant and also the cruise ...