11 Carnival Sunshine Cruise Reviews for Cruises for the Disabled Cruises to Caribbean - Eastern

Chose this cruise because it was departing from Charleston, SC and going to San Juan. The food selections and quality was amazing. The entertainment especially Zack Daniels in the piano bar was great fun every night but Thursday. ... Read More
Chose this cruise because it was departing from Charleston, SC and going to San Juan. The food selections and quality was amazing. The entertainment especially Zack Daniels in the piano bar was great fun every night but Thursday. Thursday is his drinking night and he was not performing. The shows in the Liquid Lounge where really good. The Acoustic Jams with the young couple Unity entertained us almost every night. They sang a variety of songs and he whistles well while she plays the drum. Ketut and Joyce took good care of our rooms and the Omelet Station on the Lido deck in the Havana Bar was my favorite breakfast most mornings. I would recommend this ship to the 50 and older travelers. They made up 90% of the cruisers onboard. If you require a wheelchair to get on and off the ship this port and this ship does it better than any of the more than 14 ships of 6 different cruise lines I have traveled on. I can't wait for our next cruise on this ship in January 2020. Read Less
Sail Date September 2019
Cruise dates fit our schedule well. As we ended up with 24 in our group (not planned) all with my time dining it was quite a surprise that we never had trouble with seating for dinner. We actually had a group of tables 3 of 7 nights and ... Read More
Cruise dates fit our schedule well. As we ended up with 24 in our group (not planned) all with my time dining it was quite a surprise that we never had trouble with seating for dinner. We actually had a group of tables 3 of 7 nights and on other nights group members tried out different venues which was fun to share with each other later. We loved Hostess Rashida and tried for Head Waiter ElPedrio with success. The Daily Chicken is rather tasteless but the Port Menu which changes each day offered many tasty entrees. Everyone raved over the salmon, trout, flank steak. Try to time my time so you aren’t rushed to get your main course by showtime. The waiters are required to stop everything to perform. We only had that happen 1 time we made sure to be very early or late most of the week. We only did breakfast 1 time on LIDO the rest we went to the dining room and had excellent experience. This is contrary to other reviews we read which surpirsed me. We always requested a back table to enjoy looking out at sea. Eggs, Omlettes, pancakes, waffles, etc were great and bacon cooked crispy to order did not disappoint. Ports - DR We found a taxi driver to take us to the TRAM, RESTAURANT, AND SOUVENIOR SHOP in Puerto Plata. Our driver stayed with us even up the tram. Of course we treated him to lunch. The cost so reasonable $90, $30 tip, $20 tip driver manager. Round trip was 3-4 hours. Puerto Rico - we decided to just walk to shopping found the Cathedral, Umbrella Street, Genesis Cafe, just enjoyed a beautiful day. Our cousin went the rain forest which she said was fantastic (another contrary report to some on this site). St. Thomas - we have been before so we had a mission to revisit Crowne Jeweler (not associated with ship) traded in some jewelry for upgraded diamonds went to and from on Cruise shopping tram ($4/person each way). Going with the shopping expert (Debra) was a great way to avoid going through cruise port shops to find a taxi which might have cost a little more. We walked right into a parkinglot next to ship, boarded the trams and away we went. Grand Turk - last stop we took my parents off ship - was quite a long walk for Dad but he made it. We (4 of us) rented a golf cart from Grand Turk Adventures. Jim had to walk about 2 blocks to pick up but was then allowed to drive up to benches at taxi stand to pick us up. The cart seemed to have some issues so we stopped at stand and traded for a different cart which was quite better. The draw back was not all carts had island maps but I had downloaded one to my phone which once we got orientated work just fine. We found our way within sight of Lighthouse, visited a couple churches, salt flats, etc. Nice value $75/day plus refill gas ($12). There was another rental group at the port for $100 + gas which might have been closer but this worked for us. Entertainment - The Lobby Bar was the focal point when Felipe (Cruise Director) would arrive. He would keep everything hopping and participants would often be rewarded with a free drink or bottle of bubbly. He was very good and we loved watching him entertain. Cassidy-Rae was new in piano bar Putting music and a bit of comedy together. We should have gone to see her instead of Tim Young Comedian. She proved you can laugh without vulgarity. Young was so vulgar we didn't go back. Later in the week Joe Marlotti arrived and his 1st show was in the Liquid Lounge - it was a nice crowd but plenty of seats. He appeared to be toned down a bit but had us laughing so we did go to his last show on the last night he didnot disappoint I only heard 1 vulgar word but the MC cant speak a sentence without 2 minimum vulgarities his claim is that if you cant take it from him the show is not for you (WHAT?). Anyway seek out the good comedians that can use the whole dictionary of the english language to make you laugh. I would add that we attended night shows in the liquid lounge without ever fighting for a seat as other reports might lead you to believe. There is ample seating on the lower floor and above. Finally we did attend the Veterans Gathering, hosted by Felipe, it was quite wonderful to respect and honor the many veterans on board. Of course my Dad (91+) was the only WWII in attendance - we were very proud to be there to hear the fine remarks from Carnival and the Veterans who chose to speak. Read Less
Sail Date February 2019
I cruise with my 2 teenage daughters, 14 and 16 this was our second time on the Sunshine. We had a great trip. It seems like people find things to complain about on the Sunshine since it is a older ship, but we have really enjoyed ... Read More
I cruise with my 2 teenage daughters, 14 and 16 this was our second time on the Sunshine. We had a great trip. It seems like people find things to complain about on the Sunshine since it is a older ship, but we have really enjoyed ourselves on it. The only problem with the Sunshine is that it is a little harder to navigate than some of the other ships. We are going to cruise on the Sunshine again next July when it comes to Charleston SC. I enjoy Grand Turk because the pool and the beach area is right off the ship. We enjoyed San Juan. But it is not very handicap accessible. My mother is in a wheelchair and it was very hard for her to get around. Carnival has cut out some of the things that they use to do to make the trip a little special. You can tell that the employees are over worked but most of them are still very friendly. I feel like most people would love to cruise but its not for everyone. But if you go look for the good things not the bad. Read Less
Sail Date July 2018
Had a great start to our trip with Cocoa Beach Shuttle despite our late arrival into MCO, and a good night's sleep. That's about the last good thing I have to say. I will not go on this ship again. The interior layout ... Read More
Had a great start to our trip with Cocoa Beach Shuttle despite our late arrival into MCO, and a good night's sleep. That's about the last good thing I have to say. I will not go on this ship again. The interior layout of the ship and the ventilation system caused most of the public spaces any where near the atrium to feel of smoke from the casino, which was filled with smokers due to the inadequate and totally exposed smoking areas outside. I use a mobility scooter and was restricted to using the Lido deck to go outside because there were no doors I could get through on my own because there were no automatic doors. The Lido buffet was tiny and the staff (except one) was far more interested in socializing than being helpful. The Cucina del Capitan might have been good but we didn't try it because it smelled so strongly of the JiJi Asian restaurant. The staff in the main dining rooms were attentive. We were delayed in our arrivals in several ports for no apparent reason (sitting in the sea for several hours) and had to cancel several day's shore excursions. I won't mention the ongoing sewer problems in the 6th deck forward. From the mildew and mold smells this won't be fixed until she goes to drydock. Don't bring a Service Animal on this ship. Some off the tiniest cabins I've ever seen. Read Less
Sail Date February 2018
Difficult finding enough activities to not be bored. Went to tons of TRIVIA GAMES daily, more than 9, just to have something to do. CONNECT FOUR board games, shuffleboard, foosball, bean bag toss offered in team competition (I can do ... Read More
Difficult finding enough activities to not be bored. Went to tons of TRIVIA GAMES daily, more than 9, just to have something to do. CONNECT FOUR board games, shuffleboard, foosball, bean bag toss offered in team competition (I can do those at home, free). Getting to the main Ocean lounge, deck 5, where all the ‘action’ was, required traipsing thru a smoke-laden Casino in the middle of walkway path! No other way to get there! Pure dumb design. Other cruise lines do NOT allow smoking on enclosed rooms, as the smoke doesn’t ‘know’ it should stay in one room, it billows out to any opening found. Highly allergic, face swells like a red strawberry, and need to be drugged on anti-histamines to breathe. (Brought Epi-pens in case, sure glad!) Food, mediocre in Lido. Not enough fresh fruits. I do not like honeydew, cantaloupe, pineapple, and watermelon chopped into one small bowl. Should be large amounts of each, in separate BIG bowls, so flavors don’t mix, nor marinate. Many conversations with other passengers said same thing. We are the healthy group who tries to eat sensibly. FINE DINING had fabulous food! Looks appetizing too. Chef is experienced, good at his trade. Wait staff works well together, makes one feel pampered. Score 10! Every activity room, lounge area, dance area contains those super-tall bar stools. Wheelchair families cannot sit together without the chair person craning their neck to chat. Seems guests prefer shorter, normal height seating, as always full, with only the tall stools left, which I cannot use. (Neither can most all of the older folks). Not many handicap accessible bathrooms, only 2 on ship in main areas, so you are constantly needing to find an elevator to go pee across the ship. Started limiting my drinks severely, so as not to need a bathroom so frequently. My personal room Steward, Erfan doesn’t know how to clean. Shower bench contained black mold, and wads of black, long hair on day one arrival. (I took pics). Bathroom floor grout mold, scum, needs bleached. Walls have splattered brown pecks that do rub off easily, I tested. Gross. I left a note asking for carpet to be vacuumed, it was only partially achieved. (Should a guest HAVE to ask, when you can clearly see lint, hair, and paper on the floor?) He made cute animal towels, that’s about all the credit I can honestly give. Trouble getting a spot for the main big shows, as only two handicap spots on the balcony in theatre. Didn’t get to see any of the big shows, 3 of them on the schedule. My chair is manual, tiny racing style, so if I’m in the back aisle, I can’t see anything except a post. Disappointed. Emma, cruise director, a joy! Delightful young lady, personable, called me out by name several times. Well-suited for that career position. Score 10! Band, BLENDED SOUL, performed in Ocean Lounge, me going thru Casino smoke, gagging to get to this main attraction. Three nights spent dancing in that one area. Band was especially notable. Chloe, lead singer, exceptional, gets the crowd involved. Attended a Magic show that was quite entertaining. Performer was oriented to crowd’s vibe. He gets a 10! Detriment to the SUNSHINE, Atrium has no dance floor. Design Engineer placed a huge, circular BAR on that old floor, limiting the already deprived activities to drinking-only. Many complaints from other passengers, appalled this had been done. Atrium is a main event in a ship, where all people walk by, get a sense of the ship’s enthusiasm, energy, or in this case, that no-party-is-happening if you don’t drink. Comedy club had several shows, some repeated for guests who couldn’t squeeze into the lounge (kudos!). Antman and Kim Harrison get the funny bone kicked in. Highlight of my cruise. Crew super-friendly, most smile and greet, including security & Captain‘s mates. I’ve cruised other ship lines and find this to be true. Carnival Sunshine does have this going for it. You picked awesome people, except my room Steward. Another gal told me her Steward was just as useless in her dirty cabin, so it isn’t limited to my experience alone. Someone needs to follow-up on the room cleanliness of ALL housekeeping personnel, IF you can find them!!!! Staggered embark & disembark do not work. Airplanes and heavy traffic roads don’t agree with your system of assigned, set times. Unhappy guests waiting to board in hours differences embark & grumpy to get home after cruise. Encountered a few spouting insults about Carnival, having to wait while 3-4 tag numbers called at a time, because we were corralled in the main lounge like cattle. I understand WHY you do this, to keep lines shorter, at terminal & customs, less standing, but it doesn’t work well. Trying to find a Porter to roll luggage to my truck is a joke. I asked the lead supervisor 3 times for a Porter. She did ask the first one to follow me to luggage area 23, but he went to another area with more bags, ignored supervisor and me both. Finally, Supervisor walked a Porter over to me herself. Nearly took the 110% guarantee, go back home, but I’m not a quitter. My roommate nearly begged me for a reprieve. Gave Carnival a fair chance, huge let down. Will be going back to my preferred cruise line. Read Less
Sail Date January 2017
•Background information- This was my 26th cruise - my third with Carnival. I had my 79th birthday on the cruise. I use a mobility scooter because I can't walk far or stand for long. My partner was a younger woman friend. It was ... Read More
•Background information- This was my 26th cruise - my third with Carnival. I had my 79th birthday on the cruise. I use a mobility scooter because I can't walk far or stand for long. My partner was a younger woman friend. It was her first cruise. We went to Nassau, Amber Cove, Dominican Republic and Grand Turk. This cruise had really high winds and rough seas a majority of the time that we were not in port. My friend was seasick the first sea day (formal night) and a number of other people said they were also seasick. Sometimes they closed the decks because of rough weather. And there were two medical evacuations - one in Amber Cove (reported broken bones) and one in Nassau. •Travel to embarkation port and embarkation My husband drove us to the port and dropped us off. We left at 8, and stopped a couple of places on the way down. Even with the stops, we should have completed the 171 mile trip by 12:30. But since the last couple of miles took half an hour, we did not get to the embarkation point until after 1:00. The lady at the port check-in took away my refillable water bottle (which I purchased for the trip) because she said we were not allowed to take any plastic on board. According to Carnival, this was not Carnival policy. It was particularly silly because there were plastic water bottles in our room which we could purchase. Other than that annoyance, check-in was quick and we could go to our rooms right away and drop our carry-on luggage. We did not get the rest of our luggage until after dinner. They would not say when the lifeboat drill was. And when they had it, they took all of us mobility impaired people into a room so we didn't have to go out on deck which was OK but there did not appear to be an check on who was at the drill and who was not. Our drill was over before the one of the people out on deck. When the drill was over, we went out to see the 5 o'clock sailaway, but they were still loading the ship. We finally went inside at 5:40. I think they left about 6, but we wanted to eat so we missed it. I really wanted to take photos of some of the harbor, so this was disappointing. I don't know the reason for the delay. •Ship information I thought the ship looked a little tired. It did not have the overexuberant decor that I associate with Carnival which some people criticize but I didn't mind. The colors of some areas didn't appeal to me but I liked it better than on some ships I've been on. The ship was decorated nicely for Halloween The elevator doors had mirrors on the outside, but it would have been nice to have a mirror on the back wall of the elevator too - that way I could see whether I could back out on my scooter or whether I was going to run over someone. The elevators were large and fast. But the atrium elevators were on a different system than the main elevators so you couldn't just push one button and have them all stop. You had to run back and forth to look and sometimes I wouldn't get to an elevator in time before the doors shut. There was no way to go all the way around the ship outside unless you were on deck 10 (and then you had to go through some stateroom areas). On deck 3, if I wanted to see both sides, I had to go through the atrium. Some of the thresholds for going out on the deck on deck 3 were too sharp and steep and the scooter (and wheelchairs that other people used) would get hung up. But I know they could do this better as SOME of the threshold were just fine. There was not enough space in the public areas - the atrium on deck 3 and outside the dining rooms on deck 3 were way too small. We went to the theatre for the disembarkation lecture and it did not look like there would be good sight lines from the main area on deck 4. The pools are small - I would have done the water slide, but it was always closed due to high winds unless we were in port, and in port I was doing other stuff. The computer area was easy to use (except that I had trouble climbing up on the stools to use the computer next to the printer). I did not understand at first that once I logged on, shutting down the computer did not log me off - I had to physically log off each time. I really liked the one flat rate computer charge for the whole cruise - no having to keep track of minutes. The internet was pretty slow - slower than what I've had recently on other ships. But I could use it in the room just fine. I went into the gym once and tried to use the exer-cycle which I use several times a week at my own gym, but I found it too hard to use and gave up. There are no restrooms near the restaurants. There should be a closer restroom. •Activities-There were a lot of activities and they were back to back with no space between them. For instance, I went to some trivia - it didn't seem very organized. Everyone was on their own. And there were three trivia games one after the other in the same place with no space in-between. We went to the Halloween festivities, but the parade was too late for us. I don't know if my friend would have played Bingo - we couldn't tell what the charge was for a card so she didn't try. My friend like the activities out by the pool at night (70s night, 80s night, etc). •Service - service was adequate. I know that the room stewards have more to do now, and they did leave us nice towel animals every night. But we found a power strip and a bungee cord under the bed left from previous passengers. The waiters in the restaurant did not remember that I don't drink coffee, or at least they always asked me if I wanted coffee. Otherwise they were most accommodating, including bringing my friend a house salad that wasn't on the menu. Carnival seems to put great emphasis on all the stewards and waiters calling us by name. And they try very hard to do that. They succeed with me, but my friend had a somewhat unusual name which was difficult for them. Personally I think this is a shallow immitation of friendship and an unnecessary burden on the workers when they should be concentrating on doing their jobs instead of remembering everyone's names. •Dining - We were to have My Time Dining in the Sunrise restaurant. Since our cabin is on deck 3 in the bow, it means we have to go up in an elevator to deck 5, go aft and go down in an elevator to deck 3 to get to it. I found out that we were supposed to check in on deck 5 first and when they had a table for us they would call and we could go down to deck 3 - that is because there is no space to wait there on deck 3. That was a totally 100% unacceptable, even if I could have walked down the steps and didn't have to use the elevators. They should only assign people to eat in the Sunrise dining room if they do not have a stateroom on deck 3 and they should NEVER have Anytime Dining there. People above deck 5 can go to the stern of the ship and go down to the restaurant and people below deck 3 can go to the stern and go up to the restaurant, but people on deck 3 are screwed if they are assigned to Sunrise. So I asked for early dining in the Sunset restaurant which is right here by the room. We did get it, fortunately. The restaurant never appeared to be full. The waiters danced every night, and I for one could do without that but my friend liked it. I expected them to sing Happy Birthday to me, but they did not. Restaurants- I tried JJ's at lunch one day and was not impressed. I wanted stir fy and not stir-steamed - it turned the meat to tasteless globs and the vegetables were limp rather than crisp. I went to Cucina del Capitano for lunch on embarkation day, and did not return. I usually got help with the buffet in the main Lido restaurant, but this didn't happen in JJ's or Cucina. I got a burger from Guy's and it was delicous. I also got breakfast at the BlueIguana (their version of ranchos hueveros) and it was also very good. I liked the Lido buffet although it was difficult for me to negotiate (I couldn't easily reach the back row of dishes, I couldn't see the labels as they were over my head and I have trouble negotiating with the scooter without running over people while I am holding a plate of food), but almost always the staff would rush to help me and would also find me a seat and get me a drink We had room service four times, and it was prompt. My friend ordered coffee once and it tasted funny to her - like the coffee pot or cup had not been cleaned. But I don't drink coffee so I can't address that. The menus have been cut to the bone - there is no longer an 'anytime menu' (as such) although there are some items that appear every day. The breakfast menu in the Sunrise is called Brunch and they have breakfast and lunch items. The Lunch menu has only entres and desserts. The ice cream choices do not change much so I stopped asking, and there does not seem to be an option for a sundae type ice cream dessert. Food - The bread at dinner was good. They had nice cranberry rolls which I especially liked. Some of the desserts were good. The snails were good and so were the braised short ribs which were very tender. I drink a glass of cranberry juice every day. Some cruise lines will have cranberry juice (HAL, AMAWaterways, Celebrity) and some charge bar prices (RCCL). Since I thought Carnival might be one of those that charged for it, I brought a bottle of cranberry juice with me. And I was correct. One of the people at the Cruise Critics meeting said they charged her for each glass of cranberry juice. A glass of cranberry juice is not worth $5.00 Carnival does not do Caesar salad well - it is gloppy with dressing. (Noted on my previous cruise with Carnival). Sometimes the food (like potatoes) was/were cold when they should have been hot. Very often, the food was not what was described or was different from what I expected from reading the description. Herbed dressing - no bread in the dressing - seemed to be some kind of fruit or vegetable concoction. Caprese salad - a lump of cheese, a few leaves of lettuce and a whole tomato. (I expected alternate tomato and cheese slices). "Locally caught" crab soup - very little crab in it and I wondered where the Local was where it was caught - we were in Nassau. Junkanoo pot which was to have shrimp, calamari and chicken with pineapple and pepper. But I didn't see any pineapple. It actually did have shrimp, a little calamari and one piece of chicken, but it also had mussels and quite a few scallops. Sometimes they took a good dish and screwed it up. I had the ox tongue, which I like, but they put carmelized onions with it. Yuk. •Entertainment - Neither of us went to any shows •Port & shore excursion Three out of four of the excursions we signed up for were canceled. My friends snorkeling excursion in Nassau and our SNUBA excursion in Grand Turk were both canceled, and my friend's Segway tour had to be rescheduled. Nassau - My friend had never been snorkeling and she particularly wanted to swim in the ocean. But the snorkeling excursion was canceled due to 'lack of participation'. I wonder whether it might also have been because of the recent hurricane. After she saw the photos I took in 2002 of "The Dig" at Atlantis, she really wanted to go there. So we signed up for that excursion The tour included a van to and from Atlantis, but the minibuses didn't have a place for luggage so we had to fold up the scooter - which was easy to do. (The excursion was $60 and the van to and from was included - the admission to the aquarium part is $45). We had a very nice girl as a guide - She took us all through the resort and casino (there were four Chihuly glass sculptures) and guided us through the aquarium. There were large swarms of fish, but the water was not as clear as I remember. The guide said she had been doing the job for four years, but when I asked where some of the things we had seen in 2002 were, she didn't know as she was in school then. Afterwards she told us how we could get to the predator tank and they were feeding the sharks at 3, so we went over there. Eventually we found an entrance for me that didn't have steps. My friend saw them feed the sharks at least from a distance. She didn't have the chance to swim. Quite a few of the beaches and restaurants at Atlantis were closed. We did some shopping there (they said their machine was not working so we had to pay cash) and then got into the van to go back to the ship - but the scooter was still on the sidewalk. Apparently there was a Youth Parade in downtown Nassau and the streets were blocked so we couldn't get back to the ship. Oasis left at 3 and Enchantment was to leave at 4. There were some folks on the shuttle from Enchantment who were worried about getting back but the lady in charge of the van shuttles said they emailed the ship and told them that they would be late back, so they wouldn't miss the ship. And Enchantment was still there when we got back. Amber Cove: I did not do a tour with Carnival at this port, and I did not sign my friend up for snorkeling because I thought the seas would be too rough - and I was correct. We had a very nice tour of Puerto Plata with Marysol tours. We were picked up at the port, and visited the Rum factory, a jewelry and souvenir shop, a cigar factory, the cathedral and the fort. We did not see the Amber Museum or the chocolate factory, and we did not get to ride the aerial tram because of lack of time. I had thought this would be a bus tour with drivebys of various places. It was not. We actually went in and visited each place. The price for this tour (driver and English speaking guide) was $40 without the aerial tram. Marysol refunded the $10 we paid for the aerial tram ride. Grand Turk: My friend did the Segway Tour which she enjoyed very much. I could not do that tour as I could not stand for that long, so I was signed up to do Snuba with her. I was to meet her on the dock at 11. I went out on the dock and stopped by the booth where the Snuba and the Segway people were, and she told me that Snuba had just been canceled as it was too rough and we wouldn't see anything. So I went over to the snorkel booth and they said all their tours were leaving by 9 and there were no afternoon tours. Then I went to where the guy who dispatches the taxis was and asked him and he said we could go to Pillory Beach and rent equipment there. I went down to the Carnival beach (right at the port) and saw that they rented snorkel equipment there too. Then I went back to the ship and confirmed that the SNUBA had been canceled, took off my bathing suit and reorganized. When my friend came back I told her the news, and asked whether she wanted to snorkel here, ($16 rental), go to Pillory Beach ($8 taxi each way plus unknown rental but she would probably see more interesting stuff), or just go and have a tour with me. She opted to go and snorkel right there. She went back and changed into a two piece suit and when she got back, I gave her the underwater camera and some minimal snorkeling instruction, and left her to it. She actually saw some fish, and apparently the swim area goes out past the drop-off and she could see the top part of the 'wall' there. I took a cab into town to visit some places (like the museum) which I had not been able to visit in 2008 when we were here before because it was right after Hurricane Ike •Disembarkation We were unavoidably late back to Norfolk due to stopping in Nassau for a medical evacuation. We were to have arrived at 8 a.m. and we were not docked until about 1:00 pm. When we got the disembarkation information, they knew how late we were going to be, but they still said they wanted us out of our rooms by 11:00 - I did not see the need for that because there are no passengers getting on this ship - it is running empty from Norfolk to Charleston. Later they changed the time to 12:00, but we did not get that message because they didn't broadcast it over the PA. And really there was no need for us to leave our rooms at all, since they did not have to get ready for more passengers. We were told that there wouldn't be enough time to go to lunch, which wasn't correct - we could have gone and eaten lunch. Since we woke up late, that meant that we did not get either breakfast or lunch. We wheelchair/scooter people were sequestered in the Sunset restaurant to wait. They did give us coffee and pastry, but it wasn't lunch. If we wanted to go to the bathroom, we had to go across the atrium (no one who was not disembarking was to be in the atrium) and through the big double doors. We did not get the announcements in there. Apparently it took from 1 to 3 for all the people who were carrying off all their luggage to disembark. I do not think all those people were carrying off their luggage. I think they lied. Even though we had disembarkation #1, we did not get off until 3:30. My friends husband who was picking us up had to wait for us from 11:00 to 3:30 They should have let us go to lunch, and they should have let us stay in our rooms where we could use our bathroom and watch TV and be comfortable. •Summary After she got her sea legs (she was seasick the evening of the first sea day), my friend had a marvelous time. But the medical evacuation meant she could not get to her job and that meant she did not get paid. She couldn't really afford to lose that money, but she will survive, and she had a good time. I had a good time - none of the problems we experienced interfered with that. I got to revisit the Atlantis aquarium, see a new port in the DR, and I finally got to go to the museum in Grand Turk. Read Less
Sail Date October 2016
My group of 10 chose this cruise out of NY because we wanted to take a break from flying to Miami. This was a big mistake. The last four years we have been on the Dream once and the Breeze twice. The Sunshine can not compare to these ... Read More
My group of 10 chose this cruise out of NY because we wanted to take a break from flying to Miami. This was a big mistake. The last four years we have been on the Dream once and the Breeze twice. The Sunshine can not compare to these ships. We knew we were going on a smaller ship, but we did not expect it to seem so small. Let me explain. The first sea day when I went out in the morning to get 3 chairs for my daughters and I we could not find a lounge chair anywhere on the deck. The deck area on this ship is extremely small. There was either a towel, a book, or a bag or whatever on EVERY chair on the deck. It was crazy. People were not in the chairs, lots and lots of towels. Carnival should not allow this. The three decks in the Serenity area was the same situation, but there Carnival employees were putting stickers on the lounge chairs and if you were not back in 40 minutes your stuff was taken off. They needed to do this on deck 9 & 10. My husband was up at 5 in the morning and said that is when the people were putting their towels on the chairs. Who wants to get up that early on vacation??? Not me. We tried to find sun someplace else, but the only other deck was deck 3. There was a time of day in the morning where you can go on one side of the ship but when the sun went up you would have to wait till late afternoon until the sun went down to go to the other side of the ship on deck 3. This is the deck under the lifeboats. It was either this or on our balcony. The only place we got sun on this cruise was on the islands. Either on the island or on the ship when everyone else was on the island. We played a lot of trivia in Ocean Plaza because we couldn't go outside. The shake shack always had a line. They really need more than two people behind the counter. There are way too many people ordering specialty coffee and shakes for just two people. I felt really bad for the workers there. People did complain about the layout of the ship when going to dinner, but all you have to do is walk down the hall to the right elevator and take that down to the dinning room so I didn't find this to be a problem. The food in the dinning room always came out well done. That was great for me because that is how I like my food. But my husband was very disappointed because he likes his food rare. The Steakhouse was amazing. The staff was friendly, it is always a fun ship, I just felt that we could not enjoy the outside without being up at the crack of dawn. The first show on the ship we saw the year before on the Breeze but the other shows were really good. In that area Carnival has stepped up their game. Basically your vacation is what you make of it. Did we like this ship? No. Did we let it ruin our vacation? No. Everyone has different opinions. If you don't want to be in the sun and out on the deck by the pool, then this ship will be fine for you. But if that is important for you, I don't suggest that you book on the Sunshine. Happy Sailing!!! Read Less
Sail Date July 2016
We selected this cruise for the ports. The only one we had visited was Grand Turk. There were 4 of us-myself, my grandson, my sister and her daughter. If I had to rate this cruise on temperature in ports it would fail greatly but that was ... Read More
We selected this cruise for the ports. The only one we had visited was Grand Turk. There were 4 of us-myself, my grandson, my sister and her daughter. If I had to rate this cruise on temperature in ports it would fail greatly but that was something Carnival could not control. I did ask one of our tour guides the best time of the year to visit and he said Dec-March. We drove down on Friday leaving home about 4:30am and reaching the Country Inn and Suites about 3:30. With 3 women in the car we had lots of potty breaks and driver changes. The grandson slept the entire way except for the food stops. The hotel was nice and clean, the room was great, and a great breakfast was served. We drove to the port and parked no problem. There was a long line at the first entrance but we went to the one it said on the boarding pass and were parked in minutes. Check in went smoothly (except for one grouch but we ignored her and kept going. Nothing else was said and were on the ship in minutes. We were on the fifth floor in a handicapped accessible room as my sister is in a wheelchair. My grandson was in a room across the hall by himself due to a glitch at work with his sister who didn't get to come because of work at the last minute. We enjoyed this area with the exception of the strips across the hall. We understand why they were there but some a wheelchair could cross without throwing the rider out and some not. Sis rode through the Shake Spot backwards all the time because of that. We enjoyed the activities we did. We would have enjoyed going into the Liquid Lounge from our floor but it was more like bleacher seating up there. No where for a wheelchair so they all had to be downstairs. Let me say our service was wonderful! Faruk was our room steward and he did a marvelous job. The rooms were always clean and the ice bucket full. Our dining room servers were Dalforinio (Dal), Nyoman, and Melanie. Our drinks were always there waiting for us and extras appeared without asking. Dal always pushed my sister out to the elevators and one night all the way to the room. I will say the one day we ate brunch was a bit of a let down. Our server was a different Nyoman from our nighttime server and his service was bad. He never brought me anything to drink (another waiter finally got me something) and I never got my dessert because he totally disappeared with never a smile or word except "your order". We only did three excursions because very few are wheelchair accessible. In St Maartin our tour director was Dennis the Menace. He was very knowledgeable and very punctual. We did the Butterfly conservatory and he kept us on track to visit the other places so we had time to shop. On St Kitts we did the 10 Best of St Kitts with York. It was very interesting but by the time it was over I was nap ready. We just got off and walked around the port area in San Juan because nothing looked like Sis could do it or sounded very interesting. And it was hot! When we got to Grand Turk we did the Family Beach Break and thoroughly enjoyed it. We didn't get the drivers name but he was loads of fun. Good food, free drinks, free umbrellas, a nice beach. My grandson walked out for a long time before it ever got over his knees but he is over 6 feet tall. They also had water toys out in the water for the kids. Disembarkation was a total mess. As FTTF we were told to be in the Sunset dining room at 8:30am and we were there on time. We were not allowed in because it was full of self assist people so the handicapped had to fill the Atrium with very little space for us to sit. An hour later they finally let us off the ship because it took them so long to unload luggage. My opinion is that they should let handicapped get off and out of the way so everybody else is not held up by the wheelchairs and slow movers. We heard lots of gripes about that while waiting in line to leave. To sum it up we really enjoyed the trip, even the heat. People were very good about holding the elevator doors and getting close so all of us could get on. We even had two couples hold the line so we could go into the Liquid Lounge when they opened the doors. No was impolite that we met only helpful. Read Less
Sail Date September 2015
First of all starting on customer service thank you david fernandez for excellent customer service. I cannot say anything negative about this cruise. Service in the dining room was excellent thanks to kristjan,iam and aiam. They were ... Read More
First of all starting on customer service thank you david fernandez for excellent customer service. I cannot say anything negative about this cruise. Service in the dining room was excellent thanks to kristjan,iam and aiam. They were excellent servers going beyond there duty.the food exceeded all expectations for me and my family as well as accommodating any food changes for my picky eaters. My family and i really enjoyed the buffet and jiji's kitchen for lunch.especially jiji's since at lunch it's free and you can create your own noodles with sauce's my favorite being black bean and thai barbecue. The pool was small but the kids zone with the slides made up for it. At night there were plenty of excellent shows to watch that were good and the comedy show was hilarious. I have to say a big thank you to guest services for always willing to help with any problems and getting it done fast. Also we had inside cabins that were excellent with plenty of room as well as excellent room service especially with elena who was always willing to help. Last but not least for those who do like to drink and don't want to get the alcohol packages there were constant drink deals and the pricing on most drinks and wines were inexpensive especially at the casino which was fun. Read Less
Sail Date March 2015
The redesign of this ship to allow more cabins seriously hindered the entertainment, pools and deck areas. If you are handicapped and rely on a power chair or wheelchair, you will be treated as if you are a burden or hinderance by staff, ... Read More
The redesign of this ship to allow more cabins seriously hindered the entertainment, pools and deck areas. If you are handicapped and rely on a power chair or wheelchair, you will be treated as if you are a burden or hinderance by staff, crew and guests. The food was of terribly poor quality. We paid to eat at the restaurants every night after the 1st two nights at main dining were cold, low quality food, and not to mention they tried to make us sit at a booth, KNOWING my husband is in a power chair and cannot walk! The DJ (Funky something or other) is LOUSY! Bar service on the decks is almost non-existent and when dinner service happens all staff disappears, so you are left to go downstairs to get your own drinks at the bar. Our bathroom smelled like raw sewage (cabin 11032) the entire cruise. We literally gagged every time we went in there. The layout of the ship is horrendous! To get from decks 11, 12 or 14..you have to take an elevator down, cross over the ship, then take another elevator to get anywhere. About 1/2 of the time only one elevators was working that services decks 11, 12 & 14. Yes, you can take the stairs,s unless you are in a wheelchair or have mobility issues, so you will be stuck waiting, sometimes upwards of 15 minutes or more....and then you have to contend with people rushing past you to get in the elevator, even though you had been waiting for quite some time. The only places where smoking is allowed is on deck 10, behind the jumbo TV screen, port side of deck 3 or the casino. There is no smoking allowed on any of the adults only deck. But, yet on deck 10 where kids are running all over, you can smoke all you want there! How ridiculous! If you are a caregiver to a handicapped person, it is near impossible to get a drink for them on the Cheers card....staff requires the card holder be present to get a drink! We even had crew complaining about the ship and stating they are quitting once their contracts are up. That speaks volumes! Even Calvyn the cruise director has already quit or is quitting very soon! Pitiful! Our room steward, Gede, was wonderful, but he's really about the only crew that I can give an honest compliment about. Sunshine KNEW this cruise was for my husband's 50th birthday. They KNEW he is a disabled Wounded Warrior Veteran...yet here I am writing this review about how he was treated. So sad......... Read Less
Sail Date October 2014
We were invited to take the inaugural cruise on The Sunshine out of New Orleans. I must start off with the Wonderful staff in the dining rooms! Next I have to give credit to the housekeeping staff. These two areas were by far great to deal ... Read More
We were invited to take the inaugural cruise on The Sunshine out of New Orleans. I must start off with the Wonderful staff in the dining rooms! Next I have to give credit to the housekeeping staff. These two areas were by far great to deal with. Now lets go on to the entertainment....... RUDE RUDE RUDE and 2.0 it is NOT!!! There were few shows worth seeing. No Hasbro game show. Couples show was on the last day. Comedy club was so small that few people were able to see any of the shows. If you did manage to get into the comedy show the lack of air conditioning made for a very bad show. The comedians were very good, the couple we did get to see.Kudos to George Lopez! Guest services....... 3/4 of the staff in this department are rude liars! Quick to tell you no one else has complained about the lack of air conditioning on the ship. Although while you are waiting in line 90% of the people were there making that exact complaint. While waiting to speak to a customer service host (diamond-Platinum line) We were rudely cut off by a worker from the art department who then pulls a person out of the regular line (red card) so this person could try to pay for the artwork won in the auction. (3) three credit cards later still unable to make payment and we are still waiting for service. I have to say that this was again rudeness on the staffs part not the guest. Now lets talk about being told that unless we deal with this one rude person we were NOT getting OFF the ship. Tender stickers. This guy was informed that we were platinum and he had no idea that we were not supposed to get a sticker. As per our status as regular cruisers we are escorted to the tender via guest services, no waiting, no numbered sticker required. The ship.... NOT what it was tooted to be. The A/C did not work through half the ship. It was pretty to look at but not well laid out. You had to walk through one club to get to another. Walk through the comedy club to get to the restaurant or right through the middle of the casino. The path is not to the side of the casino but right through the middle. No place to sit and socialize unless you are in a bar. The library is now a bar! Hello if I am in the library I want quite to read I do not want to having to turn down drinks. Also this ship is NOT smoker friendly. Smokers are regaled to a very small area on deck 10 or a small area on deck 3. Now if you are gambling then there is an area in the casino you can smoke. If you smoke cigars then you are only allowed the small area on deck 10. Now lets talk about the nasty sewage smells on messine deck, the lime light club, and spotted through out the ship. At any time you went on deck you had a hard time finding the deck dry. The path ways were so narrow that two people had a hard time passing side by side. The worse area was trying to go into the lido restaurant. then once you made it to the sliding door be very careful as the flooring was so slick it was hard to walk with out slipping. Over all this cruise was a big rude flop! I will not ever waste my time or money on this ship again.   Read Less
Sail Date November 2013
Carnival Sunshine Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.0 3.7
Entertainment 5.0 3.7
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.7
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 5.0 3.7
Rates 3.0 4.1

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