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285 Asia Romantic Cruise Reviews

We expected way better than this, having previously sailed on Voyager of the seas. Good staff and good food but the accolades stop here. Balcony stateroom was old and tired. Cupboard hinges broken. Balcony floor was so bad and uneven ... Read More
We expected way better than this, having previously sailed on Voyager of the seas. Good staff and good food but the accolades stop here. Balcony stateroom was old and tired. Cupboard hinges broken. Balcony floor was so bad and uneven you couldn't walk on it without cutting your feet. Air conditioner was so noisy it made sleeping difficult. Could not be turned off and controller was hanging off the wall held only by a couple of wires. Toilet kept blocking up. It overflowed all over the bathroom twice. Plumber was called 6 times in 13 days and we were not the only cabin on this cruise with this issue. This made for a very uncomfortable cruise having to worry about when it would overflow next. Ship smelled of sewerage in certain areas. Ship painting was being carried out during the cruise meaning the stink of paint permeated the ship. The main cafe on deck 14 where almost everyone goes for breakfast and lunch smelled of mould. This is a health issue as is overflowing toilets. We will not sail on Princess cruise lines again. Read Less
Sail Date October 2018
We chose this trip for the itinerary. We recently retired and we were hopeing for a trip of a lifetime. Overall the itinerary was a good one with stops in very interesting ports. However, we have sailed with Norwegian 6 times now and ... Read More
We chose this trip for the itinerary. We recently retired and we were hopeing for a trip of a lifetime. Overall the itinerary was a good one with stops in very interesting ports. However, we have sailed with Norwegian 6 times now and this was probably the least organized in terms of shore excursions that we have ever been on. We found the shore excursions to be rated incorrectly in terms of difficulty. The weather in South East Asia is oppressively hot, and even though the ship recommends staying hydrated on the side trips, we were not allow to take water on or off the ship in most ports of call. In most circumstances the tours lasted 4-6 hours and many without water or even a small boxed lunch. Would it be too much to ask for NCL to throw us a some water and a banana? One poor gentleman actually passed out in Bangkok due to the heat and dehydration. The days that we had to be tendered in to the shore were nightmares! Neither the shore excursion crew were organized nor the buses etc. at the port. The tenders are HOT and uncomfortable and NCL consistently feels the need to PACK the tender full of people before leaving the ship. In Cambodia we chose to take the Level1 shore excursion through Ream Naitonal Park. It was "billed" as a boat ride and tour of the countryside. In our group we had a woman with broken ribs and another walking with a cane. The boats were slippery and difficult to get in and out of. But that wasn't the worse of it. When we got out of the boats we were literally in the middle of nowhere, with a guide that spoke very little english, who led the group on a one+ mile hike through rice fields, across duck boards, through marshes and through mud and muck. I truly have no idea how the woman with the cane made the trip. We stopped at little hut that was a school where cute Cambodian children sang to us and showed us how they write their language. Then we hiked another 1+ mile or so through some very tretuous and muddy paths to find the bus. We were not provided ANY water or any food this entire trip. The native people did provide us a sample of fruit if you dared to eat it. Many people were bitten by ants and scraped up with nettles. One person slipped on the mud upon leaving. It was NO LEVEL 1 - that's for sure. And we found this to be true with several other shore excursions as well. Overall the trip was lovely, but the ship was also headed into dry dock at Singapore and we got the sense that in the last few days of the trip those working on the shiip really started not to care so much about customer service. Everything was removed from our cabin mini-bars two days in advance of the cruise being over. Workman started to repair the ship and you would find them in your room fixing things all the time. For a ship that advertises NO LITTER on the seas, they started to scrap paint off the outside railiings about 3 days into the curise and my husband and I watched (disgusted) as thousands of led based paint chips flew into the ocean. There is a lot to improve on this trip. And the Jewel itself is in need of some serious renovation. Read Less
Sail Date October 2018
This is part 2 of a 5 cruises on the Jewel. We traveled all the way from Vancouver to Sydney via Alaska, Russia, Japan, Taiwan, Hong Kong, Vietnam, Cambodia, Thailand, Singapore, Malaysia, Indonesia, Australia and New Zealand. There was a ... Read More
This is part 2 of a 5 cruises on the Jewel. We traveled all the way from Vancouver to Sydney via Alaska, Russia, Japan, Taiwan, Hong Kong, Vietnam, Cambodia, Thailand, Singapore, Malaysia, Indonesia, Australia and New Zealand. There was a 2 week gap while the Jewel was in dry dock in Singapore, so there were some changes in decor. Of course, there were also crew and entertainment changes along the way. The itinerary of the cruise was amazing. We particularly chose it because of the many ports. Some of the ports are a long way from cities and some use tenders, but if you are prepared for that and have appropriate expectations, this could be the best itinerary of all. The crew was by far the best feature of the Jewel. We have been on many cruises with different cruise lines on different ships. The friendliness and cooperative attitude of the Jewel crew is the best we have experienced. When you are on a ship for as long as we were, there are bound to be issues that crop up. The attitude of the crew can make or break the experience. We were on-board with a number of Cruise Critic members and the ship's group services coordinator always made efforts to facilitate our gatherings and excursions. The Hotel Director (Steven) and his senior staff always made the effort to meet and welcome us. We know that the relationship is complicated as we do publicly review their cruises, but often organize excursions outside of the NCL offerings. We were never made to feel anything but welcome and supported. The cabin (inside) was well laid out and comfortable. The bathroom with a real sliding shower door was better than most. Unfortunately, the partial refurbishment in dry dock left them with a less attractive mix of decors. However, the added USB chargers and improved TV's were good. The dining was good. We mostly ate in Tsar's Palace and the Garden Cafe. Unfortunately, the food taste was not up to the excellent quality of the service in either location. Certainly, we were able to find meals that we liked, but there is just some missing richness to the flavour. There is an overabundance of Indian dishes in the Garden Cafe relative to the demographics of the passengers. Cagney's and Le Bistro are a step up in food quality, but at a premium cost. La Cuchina also demands an up-charge, but without the added quality. O'Sheehan's is convenient, but not very tasty pub grub. Since we were B2B, the embarkation was easy. Unfortunately, NCL didn't provide much in the way of excursions to Tokyo for passengers continuing on. Therefore, I arranged an excursion and had 6 others join us through Cruise Critic. There were the usual variety of enrichment activities (demonstrations, discussions and presentations), but it would have been nice to have more in the way of cultural descriptions in anticipation of the ports we called at. The entertainment on NCL is always good and the Jewel was no exception. The singers and dancers in the production crew are a step up and the singers are capable dancers for the most part. The other entertainers were on a par with what you get in-between the production shows on any cruise line. There was a bounty of other musical performers in many other venues, such that there was choice and quality throughout most afternoons and evenings. There were a range of styles, so you had a choice based on location and most performers had different themes on occasion. The fitness center has replaced all the treadmills and ellipticals in dry dock, so they are all new now. For the most part, there are enough to meet the demands, but it did get busy at times. The staff/crew is/are the best thing about the cruise. Always smiling and friendly (except the security staff for reasons I don't understand), they make what could otherwise be an average experience great. The public rooms are certainly adequate for the size of the ship. Many were partially refurbished in dry dock. I think that they would have been better off completely refurbishing some of the areas rather than partially refurbishing many of the areas. It left some areas with a mismatch of the old and new decor. Both the cabin stewards and dining area staff tried to provide excellent service and were mostly successful. The flexible dining approach can leave you being passed between waiters in the main dining room if you arrive early, but they handle it well with good communication between the wait staff. The excursions were good, but always expensive relative to other cruise lines or independent arrangements. I think that this is because many NCL promotions provide excursion discounts, but even with the discounts they are more expensive than non-discounted fares from their competitors. Overall, we were satisfied with the value for the money, but that is because we know what we are looking for and know that our priorities are a good match for NCL. Read Less
Sail Date October 2018
We cruised in a Palace Suite as the All Inclusive offer appealed to us and the cruise fare was not much more than a balcony cabin. The Palace is a private ship within a ship concept, complete with Butler service, drinks included, Palace ... Read More
We cruised in a Palace Suite as the All Inclusive offer appealed to us and the cruise fare was not much more than a balcony cabin. The Palace is a private ship within a ship concept, complete with Butler service, drinks included, Palace speciality restaurant, free wifi and a chance to dine once at the other speciality restaurants on board We pretty much tried everything on board and loved the private Palace pool area which has a huge amount of loungers, mini cabanas etc all of which are hardly used so make for a nice peaceful sanctuary. There are 4 spa pools, two hot and two cold also in this area and there is no shortage of service around the pool area with drinks replenished on a regular basis. The Zook beach club is a neat area and they hold lively parties there at night, a bit like being in a top beach side night club. The ship is 2 years old but still has that brand new immaculate feel about as she is very well maintained. Try the water slides, they are a total rush with various speeds and hair raising drops for the adventurous Read Less
Sail Date September 2018
We were treated like a "PRINCESS" on this cruise. Choosing Diamond Princess was the best. From the time of Embarkation everything is so well organized. The luggage and checking in, the crews are welcoming. The ship is so ... Read More
We were treated like a "PRINCESS" on this cruise. Choosing Diamond Princess was the best. From the time of Embarkation everything is so well organized. The luggage and checking in, the crews are welcoming. The ship is so clean and huge. Everything is there, shopping, casino, spa, swimming and jacuzzi, plus club danceing. The shore excursion they offered are the best and very organize and worth the money. We went to sign up with Princess organized tour and they pick the best tour for experience and money. Dining at Vivaldi was excellent food choices was great and the waiters are so friendly and hard working people. They always make sure that everyone is well attended and have the best dining experience every night. the pizza bar, the bar, the hamburger are always available in case you get hungry in the middle of the day or the night. Entertainment was awesome there are a lot of choice from dancing, singing, bingo, movies and lot more. The stateroom was amazing, clean well organize and have everything you need. Amazing experience, everyone should experience. Princess Cruise the Best. Read Less
Sail Date September 2018
This was one of the worst cruise I have been on with Royal Caribbean. From the time we arrived at the port. We had to stand for a long period of time in the hot sun before we got to immigration. when it was eventually our turn after ... Read More
This was one of the worst cruise I have been on with Royal Caribbean. From the time we arrived at the port. We had to stand for a long period of time in the hot sun before we got to immigration. when it was eventually our turn after about 2 hours waiting, there seemed to be a problem with the visa we were told to get via email from royal Caribbean from the Chinese embassy and no one at the desk seemed to know what they were doing. After about three quarters of an hour we were finished, only to be met with the same problem a little way down the line. I felt no one knew what they were doing. Cabin was really nice at was the stateroom attendant. (best part of this cruise). We went to the Windjammer this was a bad idea to many people and nowhere to sit. food was cold and they seemed to have the same menu every time we went in. A lot of the food was Asian so if you didn't like Asian food there was very little choice. We went to the dinning room service was slow and when we did eventually get our food it was cold. We did not go to breakfast on a few occasions as it was not worth the hassle to try and find a table to sit at. When we did order room service they forgot half the food. Could not book some of the tours as they were booked out. the two tours we did book we spent much of the time on a coach and then in a shopping area. You also had to reserve your shows we saw no shows as again they were booked out. Only available if you paid for them. entertainment was not very good with the exception of two shows. Needless to say I would not do this cruise again and i would definitely not recommend it to anyone. Read Less
Sail Date September 2018
Pre-Cruise: We spent 3 nights in Shanghai at Les Suites Orient on the Bund. Great hotel, and amazing views of the Bund from the 20th floor. If you stay there, I recommend a high-floor, Bund view Deluxe room. Shanghai is an amazing city. ... Read More
Pre-Cruise: We spent 3 nights in Shanghai at Les Suites Orient on the Bund. Great hotel, and amazing views of the Bund from the 20th floor. If you stay there, I recommend a high-floor, Bund view Deluxe room. Shanghai is an amazing city. Very clean. Super modern. No horns honking ($30 fine). Chinese food and drink surprisingly poor with some exceptions, but we had a fantastic time. Did some private tours that really made the experience enjoyable. Transportation: I recommend that you get around by taxi. We took a taxi to the port and it was maybe $25-$30 USD and a similar price from the port back to the airport. You'll probably want to have instructions in Chinese, as most drivers don't speak/read English, but this was convenient and the price was quite fair for the distances involved. Embarkation: Kind of a disaster, really. No porter (we don't travel light), very hot, sweated like crazy, which is not the way I want to start my cruise. Huge lines and the staff outside of the port spoke very little English. They initially directed me to the "foreign passengers" line, which was so long and moved so slowly. Then I saw a line for suites and Jr. suites, so they directed me there, but sent me to the Golden suites line, then shuffled me around some more. A slow, long, hot, uncomfortable and unpleasant experience. Highly disorganized and needs substantial improvement. The Ship: Very clean and modern. Not "elegant" like some of MSC's newer ships, but nice with a lot of technology. Maintenance was quite good. I didn't love the layout of the ship, and maybe it needed more than 2 elevator banks. I only used the ship's Wi-Fi for a day, but it was fast and fairly priced. There was a lot of focus on upsetting, which got pretty annoying. Sanitation was a focal point, which I appreciated. Activities: They offered things like indoor skydiving and Northstar, but with an extra cost, which I didn't love. Otherwise, there weren't a lot of things to do that we were interested in. Entertainment: Limited and not the best. We attended a high-tech show at Two70 which started off bad, but was good in the end. The sound and special effects were as good as I've seen. Quality of performers was good but not great. Overall, not as many quality entertainment offerings as I'd like to see. Passengers: Mostly Chinese, but more Americans, Aussies and Brits than normal. The menu and experience was definitely geared towards the Chinese passengers. Food: Mixed and mostly not in a good way. We had dinner in the Suite restaurant Coastal Kitchen every night. Most of the food was pretty good, but I'd still say below my expectations. The rack of lamb was quite good. Veggies and such, basic and so-so. The same for desserts. They did not often rotate the menu. For example, they used the same menu the first 3 nights and then switched back to it. Sirloin steak mediocre. Ahi Salad had maybe 3 tiny cubes of ahi surrounded by iceberg lettuce. While there's no lobster night (bummer) we ordered it at an extra cost and it was quite good. The food in the main dining rooms was poor. We only ate there for breakfast and lunch, but offerings were quite basic and really outshined by the Windjammer Cafe buffet, which was a surprise. Not only was the food not great, but again, the menu often was not rotated. While we had a nice time, I think it's fair to say the food was below expectations, especially in terms of lunch and breakfast. Lines in the main dining rooms were very long and very slow and all of this wait for a rather mediocre offering without proper menu rotation. Needs improvement. I might also add that there was no coffee in the room. Only 2 bags of Green Tea and sugar. $7.95 charge for room service, which I didn't love. Ports: Only 1 or zero shore excursions offered for most ports. We hired 2 private guides and did the Osaka ship's tour, which we enjoyed a lot. Hard to figure out why they didn't offer many tours. The ports themselves were quite good. We got a hotel and spent the night in Tokyo. But getting off the ship in the first port, Osaka, was a bit of a nightmare, as you have to clear Japanese Immigration, which is quite slow. My suggestions is to try to do the ship's tour on the first Japan stop, as you'll get your immigration clearances done and you'll be the first off the ship. Also, bring a clear copy of your passport because you'll need it. Also, I recommend that you get your cash (Yen) at the 7-11 shops, which are everywhere. Staff: Super friendly and super nice. Great experience with the crew. They have some good people working on this ship. Disembarkation: Far better than embarkation. Waits were reasonable, and fairly well organized, although the taxi situation was a bit disorganized. Overall: We really had a lot of fun. While I've shared some criticisms, I think we got a nice cabin at a fair price and we enjoyed the heck out of ourselves. This cruise truly is a cultural experience. It's not the typical cruise where you go to the Caribbean and pound down rum drinks, but I learned a lot and had a super time. Read Less
Sail Date September 2018
They prioritize the Mainland China market with focus on loud Mandarin Karaoke, activities and crowded dancing. Nowhere for nice music, dancing, chat or fun places without overly screeching speakers. Best bar evenings reserved for Mandarin ... Read More
They prioritize the Mainland China market with focus on loud Mandarin Karaoke, activities and crowded dancing. Nowhere for nice music, dancing, chat or fun places without overly screeching speakers. Best bar evenings reserved for Mandarin Karaoke. Half the shows were disappointing. Dance classes over crowded. Few Westerners got open dining time. Most 5.30pm or 8.30pm. Changing very difficult. We had booked anytime dining but got told 5.30pm - not possible to change. Cigarette from the casino strong and wafting up and into other areas, making adjoining areas out of scope for non smokers.. Great service from some (sadly not all) restaurant staff and cabin crew and large balcony rooms the positives. Great gym size, but most activities one has to pay for.. like no craft, cake decorating $US35. Queue for a while for rock climbing. $US12 yoga. Shore excursions a hit and miss with Vietnam spa bad English and taking us to the wrong (better) then taking us to a more commercial (disappointing) site. Another Vietnam tour guide was Excellent in comparison. Read Less
Sail Date August 2018
First time on a clipper ship after about 20 other cruise ships from silver seas to celebrity. Exceeded our expectations with excellent food both quality and choice and the drinks were not expensive. Itinerary changed due to the earth ... Read More
First time on a clipper ship after about 20 other cruise ships from silver seas to celebrity. Exceeded our expectations with excellent food both quality and choice and the drinks were not expensive. Itinerary changed due to the earth quakes, but did not affect cruise as we still got to see the Komodo dragons highlight of the cruise and other different islands. Crew and service was some of the best we have experienced. In particular the Russian captain who was always around the ship and joined in dancing with the passengers, a nice touch was him shaking hands with us as we left the ship at the end. Passengers were a good mix of ages 30 to 80 which was a relief as fitted in with us being in our 70s. The nationalities was also a good mix about 8 in all and helped give the ship a party atmosphere in the evenings. We knew not to expect big ship entertainment, but although low key (almost home made) we found very good from crew shows, to a film about Clippers under the stars and an excellent musician Jerby playing keyboard and guitar who got everyone joining in after dinner. Of note should be the German cruise director with a good sense of humour who made a point of saying he was Bavarian not German. If you are in to water activities the 3 staff offered wind surfing, kayaks, paddle boards snorkling and water skiing at all our beach stops, with an on board diving instructor for the enthusiasts. Always enough sun loungers on deck, but obviously you had to move around for shade because of the sails. HIGHLIGHT of the ship was seeing her with all full sails specially rigged up for us to see from the tenders. Read Less
Sail Date August 2018
We have sailed on the Royal and loved it. We knew Majestic was different as designed for a Chinese market but did not expect how little was avaliable. The Piasa has 3 bars,most closed at 2200. There is no Wheelhouse bar. No casino bar. No ... Read More
We have sailed on the Royal and loved it. We knew Majestic was different as designed for a Chinese market but did not expect how little was avaliable. The Piasa has 3 bars,most closed at 2200. There is no Wheelhouse bar. No casino bar. No Vista Lounge bar. Crooners is a converted high rollers bar which is a thoroughfare from the theatre and had a high screen running through the middle which stopped people seeing the piano. No dance floor. 3 pool bars. Trivia was in Princess live for the first week then moved to Vista. Table service was very slow as crew had to get drinks from the Crown Grill bar. Bingo was an after thought and the first games were a disaster. 1 production show per week. No Night Club. The only dance floor was the Piasa. International cafe is great for a snack and Vines for a drink. The paid French restaurant was a thoroughfare so people walked through as you dined. There was a band who were fantastic who played in various venues including the pool. Varied artists playing piano, singing and violins. Princess staples. Nightlife was centred in the converted Crooners with the fabulous Tonya on piano until 12pm then DJ Chris. Dancing on carpet was a pain. On average the bar closed around 1am. Sanctuary has also been removed and is a public area but get there early as seats are taken early. For those of you who smoke the choice was an uncovered area on 17 which for most of the time was either to hot or a wind tunnel. The other on 7 was semi protected but no chairs. The deck chairs wooden tables were the only seating. Chairs were brought in a week into the cruise. They also opened another area on 17 with tables and chairs plus ashtrays. If you cruise with Princess you are used to multable areas to gather, drink and dance. Majestic has removed most of these. 22 days became very long. If you only want to sit, read this ship is for you. If like me you like to dance this ships not for you. We did have fun and met some amazing people and as bars and entertainment was limited we made our own fun. There is one redeeming feature of Majestic and that was the crew. As the realisation of the many missing Princess staples became apparent and many passengers became disheartened the crew made all attempts to raise the spirit of the ship. We named the ship the Majestic guinea pig as management juggled areas, venues limited as they were and entertainment to try to offer a come back new experience. The load was mainly Australian and as such we like to party. This is not a party ship. Again I cannot fault the crew. Read Less
Sail Date August 2018
Have cruised with Princess many times and always had a great time. This new ship was built for the Chinese market at it shows. Poorly staffed, beds too hard, boarding process in Shanghai was abysmal. It did improve as the cruise ... Read More
Have cruised with Princess many times and always had a great time. This new ship was built for the Chinese market at it shows. Poorly staffed, beds too hard, boarding process in Shanghai was abysmal. It did improve as the cruise progressed, but was a really bad start. I would not take Children on a Princess Cruise, average age of passengers is in their 80's. Way too many zimmer frames and wheel chairs and heart attacks and diversions for medical evacuations. That said, the cabin was good, although the mattress was way too hard and was not up to the standard of the promoted Princess Luxury mattress. Dining was fine food was wonderful, not enough staff in the first couple of days. Entertainment was average with only 3 production shows for the entire 22 days. Would I cruise again, yes, with Princess - not sure. They will need to reduce the number of old people first. Read Less
Sail Date August 2018
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used ... Read More
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used to servicing Asian customers who generally have a different cultural expectation to that of westerners. There were approximately 2700 Aussies on board with the next group being Americans numbering only approximately 90. I think the crew did a magnificent job accommodating and adapting to the expectations of the Aussie passengers, although it did take a few days. There were many complainers on board that we noticed, but hey as other reviewers of other vessels say, look for the positives and not the negatives. CABIN: We booked M130 a deluxe balcony cabin. This was well appointed, tho a little smaller than the equivalent on Pacific Pearl. Standard features, Large comfy bed and couch with a smallish balcony containing two chairs and a small table. Our cabin Steward was attentive and friendly and provided for all our requests. DINING: We chose anytime dining and the "World Fresh Marketplace" provided a wide and varied choice for all meals. A favorite being the bakery which had a large selection of cakes and sweets to follow your meals with. The other dining choices including Crown Grill and Harmony Chinese were of a great standard and ample food was served at our 2 sittings for each of these. We did not try LaMer simply because we are not fond of French cuisine. The other eateries including Alfredo's Pizzeria and the Burger Bar and International cafe were also of a high standard serving a variety of choices. ENTERTAINMENT & ACTIVITIES: We found the entertainment on-board to be of a high standard. The shows in the main theatre were great. We did not like the american entertainer (pianist) in the crooners bar as she did not know the words to songs she was playing, and repeated the same performance for all 22 nights we were aboard. Also if we wanted karaoke we would have gone else where. Using passengers to supplement her inabilities did not go down well with not only us but others we were sitting near. One of the older american passengers ,named Francine, she used managed to racially slur the whole Asian population and this was inappropriate. Hopefully she will not be aboard any future cruises we undertake. Overall, however, the entertainment standard was high and varied enough to provide a choice every night for the whole 22 night cruise. SERVICE: The crew were impeccable in their willingness to be best with their service. Particularly we would like to mention Nenad in the International Cafe and Sascha in the gift shop. These two gentlemen went out of there way to accommodate requests and help us with purchases on board. All of the crew and hotel staff were friendly and courteous when we needed assistance. A big thanks to the medical staff on board who assisted us with an injury we sustained on the tender transfer into NhaTrang. PORTS & EXCURSIONS: This trip we only took Princess Shore Excursions and we found these to be interesting and informative. Only one tender transfer was required at NhaTrang and although it was hot and humid we managed this without major hiccup. We thoroughly enjoyed this cruise, and yes we were aware of issues at boarding in Shanghai, however this is something the Chinese authorities need to address and Princess need to keep abreast of. We heard many passengers complaining about things that to us seemed insignificant, so again I say look for the positives people not the negatives. If that's what you set out to do you are bound to have a crap holiday. We on the other hand enjoyed ourselves thoroughly and would sail again on this class of vessel if the itinerary appealed to us. Read Less
Sail Date August 2018
I thought Japan would be exotic beauty with Japanese gardens manicured and admired by all. The itenerary is weak. Cities visited are basically uninteresting and there is no particular beauty in anything that we visited. We went to ... Read More
I thought Japan would be exotic beauty with Japanese gardens manicured and admired by all. The itenerary is weak. Cities visited are basically uninteresting and there is no particular beauty in anything that we visited. We went to Sapporo and spent the day wandering around looking for something to do. May have been my fault, but it was pretty uninteresting overall. Russia is a horrible stop. The Diamond Princess is geared toward Japanese cruisers which is okay, but needs to be considered if you plan to take this cruise. The entertainment staff onboard was really good the production numbers were exceptional. Especially the Bravo show. Awesome performance. The other production numbers are really older Princess shows that have been replaced on most other cruises. The Piazza is small and there is no International Cafe. So, after eleven each night, there is nowhere to get anything to eat. Nowhere! Amazing...cruises are know for food normally...but I was told that Japanese people do not like to eat late at night. O well...better for my health, but not so much fun. Read Less
Sail Date July 2018
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise ... Read More
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise lines as well as Royal Carribean. This was our first and last on Voyager of the Seas. Embarkation was a disaster. Crew were directing passengers all over the terminal and then the direction was being countermanded by others. The confusion here in port was to be a prelude to more on board. Every excursion brought the same confusion with all but the last (de-embarkation) being late. We lost 2 hrs on the first excursion and immediately the excursion became rushed and visit times shortened and shopping time abandoned. On another excursion, many people didn't get their meal before we were rushed off again. Our previous experience with RC ships had been great but this crew just couldn't get it together. On other ships, RC has provided good quality and variety of food at all levels. This one in Windjama, unfortunately, reminded me of a military mess. The food in the formal area was nothing out of the ordinary and I feel it did not meet RCs usual high standard. We only went there once and sat at a table for 8 or 10 on our own - the other guests choosing not to attend. Entertainment was reasonable. Bar service at Windjama was short staffed at peak periods at meals and prior to excursions. I walk with aid of a stick and for every excursion, but 1, I and others with sticks were forced to climb up and down a series of steps to get to the embarkation point. Usually, we are granted the use of the lifts. This way we struggled and held others up Read Less
Sail Date June 2018
Leisure 2 week cruising on two separate 1-week legs: first leg around Hokkaido and Russian Siberia (which I did not do). Second leg: cruise around Honshu with a stop in Korean port of Busan. Loved the grilled uni, whelk and scallops at the ... Read More
Leisure 2 week cruising on two separate 1-week legs: first leg around Hokkaido and Russian Siberia (which I did not do). Second leg: cruise around Honshu with a stop in Korean port of Busan. Loved the grilled uni, whelk and scallops at the Hokkaido fish market stops. Same room,B408, on Baja Deck midships with a balcony, port side. Embarking at Yokohama unpleasant with a large air hangar- type building with no a /c. Port shore excursions expensive. Did my own sightseeing. Need to pay $10 per passenger for shuttle bus from most pier to downtown areas in Japan.Need to get local maps at the port terminals and know the Mass transit bus, train and applicable ferry services. Do advance tour book reading of Lonely Planets one month before and know some quick Japanese phrases in their glossary. I did Hiroshima Atom Bomb Museum and Memorial by tram and the famous floating shrine, torii, by ferry. I like the last stop, Sakata, where I had free sake and, a Green tea demo by friendly hs kids practicing their English and helping lost tourists get back to the shuttle (me). I went to the 100 yen floor of a local department store to get souvenirs for my friends and co-workers back in the States. The folks in Sakata gave us a farewell dance by ladies in traditional kimono. Saw a dragon dance. Saw a mock samurai sword fight. An orchestra played American military and patriotic tunes as they waved farewell to us at sunset dockside as the ship pulled out. Got that on video with balloons released. Touching. Overall food in the MDR ok. Buffet on Horizon Deck with a ramen noodle bar was better. Formal night ok as some folks dressed up to the max. Repeat fares and theater performances on both legs a minus. Another minus was a medical evacuation of a fellow passenger which caused a 6-hour delay in returning to Yokahoma for the completion of my first leg of cruise. Those passengers completing their cruise had to reschedule their airline flight departure for later flights if available!!! Lesson learned : buy travel insurance as most of those passengers needed it. Me, I got a $25 refund on my costly internet service in the event of calling my airline as I made my flights independent of Princess Cruises. A plus as I dragged my bags off ship first at 730am and hailed the first taxi to Haneda (not Narita) for $90USD for my wife and I, for a 1030am flight to Hong Kong. Flexibility is key for unanticipated delays like typhoons alerts and medavacs. Also add 2 days before and after for pre- and post-excursions of Tokyo and Hong Kong. JimWofFlushing, USA. Read Less
Sail Date June 2018
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food ... Read More
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food was good.. Loved having entertainment starting at 3:00 with 2 bands in Main Bar & having a afternoon comedian in "The Punchliner" on Sea - Days. Wish they change up the stage shows a bit... The customer service was great Bar staff; Waiters & room Stewards.. Carnival is renowen for this... The price of there cruises are very low, The drinks low also. unless you want a drinks package with other lines. The daily activities where great & Bad. They had a professor talking about the ports themselves (Culture, Food&Drink, History) eg Komodo Is & Phuket. The miss was the trivia (had too many people cheating) they policed it if they where giving away Alchoal etc. The Biggest issue was the age demo of this cruise 2000 above the age of 60 & only under 140 below under18.. Carnival is normally a family cruise line, this cruise looked more like a Princess. As one other cruiser just under 50 said 'looks like a boat going to heaven or a retirement village. Read Less
Sail Date June 2018
This was our 5th Royal Caribbean Cruise and our first to Asia. The positives, lovely ship, cleanliness and balcony cabin was comfortably spacious apart from the bed which for us was way too firm. The poor and frankly shocking aspects. ... Read More
This was our 5th Royal Caribbean Cruise and our first to Asia. The positives, lovely ship, cleanliness and balcony cabin was comfortably spacious apart from the bed which for us was way too firm. The poor and frankly shocking aspects. Meal service poor with menu aimed predominantly at the asian clientele.Meals were often of poor quality and there were a number of occasions when the food served was cold and poorly presented. Restaurants only open for limited times which added to the chaos on the ship.Long waits for entry to restaurants, the meal service was often poor with pressure evident on the service staff who appeared to be understaffed and having to serve a number of tables.Organisation poor throughout by royal caribbean including port itineraries which were poorly planned with long waits for disembarkation overall so disappointing and not up to expectations.Our experiences were shared by many who were complaining throughout the cruise due to the poor standards Read Less
Sail Date May 2018
This was supposed to be the cruise of a lifetime for me and my wife. It was our 30 year anniversary and we couldn't have been more exciting. We boarded in Yokahama Japan looking forward to our mini-suite, Queen bed and all the ... Read More
This was supposed to be the cruise of a lifetime for me and my wife. It was our 30 year anniversary and we couldn't have been more exciting. We boarded in Yokahama Japan looking forward to our mini-suite, Queen bed and all the comforts of Princess Cruises. We arrived at our room D732 and excitedly entered only to be surprised by a room that looked much smaller than advertised with twin beds, no bathtub, 22inch TV screen facing beds! What happen to our Queen bed, bathtub and greeting Champaign, Fruit and Chocolate? I knew there was a mistake and promptly informed our stateroom attendant who promised to return with a supervisor, which didn't happen for over 2 hours. I finally when to the front desk to explain the.mistake, we booked a mini suite. We were told that they were very sorry but the ship was full. There was no way we were going to take a 23 day (anniversary) cruise sleeping in separate beds, no tub in a handicapped room! We ask if we could disembark, cancel the cruise, we we're told that it was too late and that they would I've us a.s.a.p. whatever that means! every day for the next week I went to the front desk hoping for Golden Princess help us. When they finally sent someone to our room, it was with the idea to put our 2 twin beds together. We would have been ok with that but we were told that it can't be done because the beds would block the balcony! So D732 is not a mini-suite not capable of queen bed configeration. So we prayed and waited.... We also noticed (after a couple days) that we were very cold. We realized that the balcony door was sliding open letting cold air in. We reported it right away. A fix it guy came but informed us that he could not fix it because they didn't have that needed parts. It took 2 weeks before the problem was (not fixed-term rigged) addressed. During that same time that we were cold, sleeping in different beds we noticed that the heater in the room did not work, which we reported right away. The response was to.give us ”extra” blankets until they could fix the problem... Which they did 12 days into a 23 sat cruise. So, you can imagine the anxiety, stress and depression we we're dealing with. On top of all that, my wife when to use the toilet and found it was not working. I had had enough and stormed to the front desk but this time there was a ton of people in line ahead of me complaining that there bathrooms weren't working. We were ask.to use the public bathrooms until they got it fixed. The ship is old and decapitated and should be dry docked for.good! .I talked with.many of the understaffed crew who down to the last one started that they are having more problems now with the ship than they ever have. Buyers beware: Anyway so back to D732. If you go right now to Princess Cruises .com and look up there state rooms, you can type the number of a room and pictures will come up to give you an idea of what the room looks like. When you type in D732 a picture of a gorgeous room comes up with a glowing duscription.... If you go a little further you will notice a ”more information” button. If you go here... several layers down you will find out that nothing previously started pertains to this room... Though they book it as a ”queen mini-suite” it is not. Princess should be ashamed of using these methods to deceive people. I can not even begin to describe all the troubles, hardships and suffering we dealt with in D732 but even the crew of this ship say that this room should not be used. Our 30-anniversary Golden Prencess cruise nightmare. I would not wish it on my enemies. I hope that no one has to go through this suffering for 23 days on any cruise but you have.been warned. Stay away from the Golden Princess it is an old ship. Read Less
Sail Date April 2018
I chose this cruise because 'Celebrity Cruises' had been recommended to me by my parents who would have the same level of standards as myself. The price was inviting and some of the ports were in places I had yet to visit. I ... Read More
I chose this cruise because 'Celebrity Cruises' had been recommended to me by my parents who would have the same level of standards as myself. The price was inviting and some of the ports were in places I had yet to visit. I traveled with my boyfriend and my parents (my father is disabled and has to use a wheelchair) so cruises make sense as a holiday option. We stayed in Abu Dhabi for 4 days prior to the cruise and book-ended the trip with 3 nights in Rome. These two stays were what made the holiday in all honesty, and these were booked personally. Firstly the ship, the Constellation is an old tired ship that really needs some TLC. Yes it is spotlessly clean and the staff do their utmost to keep it so. The decks are well worn, the sunbeds were old and not very comfortable and the sun towels very faded and tatty. The Ocean View Cafe, the food was mediocre and the restaurant, again tired looking, broken ice machines, dripping coffee dispensers etc. The Poolside Cafe, burgers were good but unfortunately Alexander had a very displeasing temperament and everything was served begrudgingly. The San Marco restaurant was the only saving grace, Alistair and Jonny were great waiters and always wore a smile and a friendly greeting and the food was a much better standard than Ocean view. The entertainment was very poor, I had been told of 'West End' worthy entertainment in the evenings but not the 'one man shows' we were shown. Obviously the better shows are for the better ships. The movies that were shown on board were firstly not vetted by anyone and sometimes not appropriate for the few kids on board but also incredibly lacking in choice, the same movie was shown more than 9 times in one week. The one opportunity I had to watch a movie I wanted to see the sound was not working with the picture and no one did anything about it. The pool side band that played each day at about 3pm were dreadful, they played the same set each day bar one new song at the end and not only that but the lead singer could not sing, she proceeded to butcher well known songs for 15 days straight. The excursions, as my father was wheelchair bound most of the time off the ship we had to pick tours with minimal walking for him. In Jordan, myself and my mother went to Petra, a tour that started off ok, until we stopped in the middle of nowhere at a shop to use the 'toilets' but we wasted over 30 mins, then we had lunch at the Movenpick in Petra, food was fine but our guide did not have the courage to tell people to hurry up and finish up. We did not enter into Petra until after 3pm and were told to be back at the bus at 6. You travel all the distance to see one of the 'New 7 wonders of the world' only to get 3 hours to explore it. My father and my boyfriend embarked on the Aqaba tour and Wadi Rum which involved a drive through Aqaba where a fort, a beach and a street with hotels were pointed out and that concluded the tour. They were then driven to a 'Welcome center' where they all got off the bus to pick up a ticket and told to get back on the bus again immediately and then driven to a Bedouin tent and ignored for 3 hours. This tour was supposed to be an informative tour and the tent was supposed to have someone explain the Bedouin culture etc. a complete waste of money and time. Thankfully the remainder of the tours we had booked were just transport and we did our own sightseeing, unfortunately though, the times for collection were well ahead of the ship leaving port so we could have had more time in places. The 'boutiques' were overpriced and the 'sales' they held each day were not worth writing about. Just for example, one watch that my boyfriend was interested in was 'reduced' to $200 from $600 but is available online for £70.. hardly a saving. One final thing to add to my review was the Suez canal was not a 'feature' to add to the list, it's a canal full of flies with not much to see either side. The restaurants, bars and even the Solarium lacking in electric fly catchers were filled with flies which were crawling all over the food for 3 days. Although I do wish to cruise again, I will not travel on this ship, but one of the ships my parents actually traveled on as the standards seem much higher. Read Less
Sail Date April 2018
We chose this cruise as we were staying in the Strand Hotel in Yangon and wanted a similar level of opulence and comfort - we were not disappointed. The ship is a relatively new custom-built vessel, we really appreciated the small size and ... Read More
We chose this cruise as we were staying in the Strand Hotel in Yangon and wanted a similar level of opulence and comfort - we were not disappointed. The ship is a relatively new custom-built vessel, we really appreciated the small size and attention to detail when fitting out the interior with traditional décor. From the moment we were picked up at our hotel in Mandalay we were treated to impeccable service from all staff. Neville the cruise manager scheduled the entire trip perfectly. The on shore excursions were interesting and showed off the best that Myanmar has to offer-the small size of the ship allowed it to dock almost anywhere. The excursions were kept to a reasonable length given the heat and were not physically demanding as transport was seamlessly arranged at each stop (we loved the air conditioned buses with iced water and cool towels). On the ship, Bart ensured we were well fed and watered by a well-trained food and beverage team. The food was a mix of local and international cuisine and always of good quality-we really felt we were being treated to the best of the best. Breakfast was made to order every day - no standard buffet here! Lunch and dinner was served in a different location every day, one night we had a barbeque on a sandbank, other times we ate on deck on in the bar if we preferred. The small size of the ship allows for highly personalised service and we really enjoyed sharing our time with the wonderful staff. We also enjoyed some time by the pool and in the spa. There were also some interesting on-board activities such as a cooking demonstration and local dance performance. Every night there was a little gift in on our bed and we just received in the mail and additional gift of a beautiful set of prints of Myanmar - this truly was a cruise unlike any other with so many thoughtful touches thrown in. This was truly the experience of a lifetime and the best way to experience the interior of a beautiful and interesting country. Read Less
Sail Date April 2018
My terrible cruise was on the superstar virgo with star cruises. i have been on 13 cruises, so these comments are from an experienced, knowledgeable traveller... This is by far the worst cruise i have ever been on! I thought costa with ... Read More
My terrible cruise was on the superstar virgo with star cruises. i have been on 13 cruises, so these comments are from an experienced, knowledgeable traveller... This is by far the worst cruise i have ever been on! I thought costa with their discount vacation was scrapping the bottom of the barrel, but star cruises, at twice the cost, was much, much worse! It appears this company does not survey or care what the competition does. It is also apparent their version of cruise is not very successful judging by the low quantity of passengers/occupancy. They need to have employees check out other cruise lines and see what a real cruise ship looks like, because this isn't it! We will never sail with star cruises again on any of their ships. i will advise all of my family, friends, coworkers, employees and anyone else i can think of to stay as far away from this joke of a cruise line as possible! Here are just a few of the problems we experienced: - i paid my gratuities in cash directly to the cruise employees (which was verified), but they would not let me leave the ship until i also paid their automatic gratuity, which is not required under the contract (passage terms). they made me pay my gratuities twice!!! - they changed the port from published naha island to ishigaki island without any notification. this required again a cancellation of private tours and arrangements. why in the heck would you change the destination of the cruise to a completely different island without notifying passengers in advance? - the web page is lacking greatly for pre-cruise planning or purchases. Most excursions are not even listed! Very few drink packages, excursions or other available options are listed or purchase even though they are available upon arrival. That mean you cannot purchase in advance like other cruise lines. - changed port arrival times in schedule from the one on confirmed ticket (said 12 noon but changed to 7am). This required private tours to be cancelled with a loss of fees as they did not give any advance notice and did not refund the cost of the tours, even though it was their fault! - buffet was terrible! Poor selection (about 1/4 of what we have seen on other normal cruises). Food was bland and another passenger called it "low end cafeteria food" which was a perfect description! - you can only eat once per meal period. In other words, if you have an early lunch and then want to go to the buffet later for a snack, you can't! This was ridiculous and a new low for a cruise ship. if you go back they will charge you a fee. for something like coffee or a muffin, this is ridiculous. - the mexican dinner served was one of the worst… the most armature of foodies would know that an empanada is not served as a tart dish. what they called chicken asada was no more than regular baked chicken. they obviously were clueless as to what mexican food is and how it is served, but tried to pass off the theme that night as “mexican” night… what a joke. they could have at least looked up the food on google and seen that what they were serving was not mexican food! - the “gala” dinner was a joke! overcooked steak they tried to say was tenderloin (if it was tenderloin, it was the worst quality filet ever). it was paired with chicken teriyaki and a very bad selection of sides. if this is what they pass off as the marque dinner that is supposed to be the best meal of the cruise, the head chef needs to go back to cooking school. - they did not allow us to bring coffee from the restaurant to the deck and stopped us at the door. that meant that i could not enjoy my coffee on the outside of the restaurant and instead had to finish in the loud, crowded restaurant. - balcony cabin was very small compared to other ships with two uncomfortable beds that had a big, hard gap when put together. The pullout foam couch was better than the main bed! - only 3 english tv stations, 2 of which always showed the same repeating asia news stories every hour. Strange considering 90% of the passengers were english speaking. - no pay movies on the tv which would have made the lousy station selection tolerable. - ship entertainment was sparse. Some piano playing and duets, but overall no real diverse nightlife, clubs, or discos like other cruise lines. Felt like an old folks retirement community with a few duets playing each evening. - bought an all you can drink package, but it can only be used in 3 places on the ship... Even when another location has the drink readily available... Go figure. - excursion in okinawa was a joke! 3 of the 5 stops were for shopping at their "partner" vendor locations (which the tour company gets a percentage of sales for bringing the cruise passengers). - had to wait 1 hour 40 minutes for a return tender boat back to the ship. When you add the 30 minutes commute each way, more than 30% of our entire time in japan was just for getting back and forth to he ship. Not what i paid for! - staff from the philippines was good, but many of the chinese staff were clueless when it came to customer service. Abrupt, rude, no smiles/greeting and treated us like a number. - magic show was pitiful! lame show with fake violin player, same trick 4 times with different variations, and so easy to see the trick method. My 5 year old was able to see some of the obvious ways they tried to pull off the illusion... pretty bad when a 5 year old can figure it out - kid's club isn't much. A few 30 or 45 minute events scattered over the 2 days at sea. Not much more. The fee was not worth it. - casino was poor as well. Very few games a non-chinese customer would recognize. No roulette, craps, or other popular games. - the advertising of " chance game called "key master" in vending machine was often in your face. Sad considering that it is almost impossible to win and the prize is so small. Again, another desperate attempt to rip off passengers ad make money. - carpets and chairs in restaurants were badly stained and ugly. Obviously not well taken care of, cleaned or replaced as needed. - a la carte restaurants were grossly overpriced considering the base cruise fare already paid. They could follow the model of other cruise lines and have a minimal add-on fixed fee to visit the specialty restaurants to supplement the already paid fare. - Dirty salty balcony (not washed regularly like other cruise lines) - very few activities on the ship compared to other cruises we have been on. of the activities you had to pay for many including things like ship tours. Charging for a tour... Are you kidding? sad thing is they are so desperate to make money and fill the list they put things like "pre-selling of bingo tickets" 3 times on the schedule! - they were so desperate to sell tickets to an adults only topless show that they advertise all over the ship every day and promote buy one get one passes nearly everywhere. Read Less
Sail Date April 2018
5 day cruise ex Singapore April 2018, first appearance of the ship was great ,very large areas plenty of room Okay food , ticked all the box's. By day 2 you could feel the staff were over worked as the ship was quiet full , all ... Read More
5 day cruise ex Singapore April 2018, first appearance of the ship was great ,very large areas plenty of room Okay food , ticked all the box's. By day 2 you could feel the staff were over worked as the ship was quiet full , all restaurants that are free dinning had the same menu reason given was that the ship had far to many passengers therefore they decided to have the exact same menu, which was fine as we went to fine dinning on 4 occasion's to experience a different menu . At the end of the 5 day cruise we were satisfied with the Ship and what they offered ( it was not expensive very reasonably priced ) I just thought when you build a Ship capable of caring 4500 passengers don't tell me that all menus are the same due to the large number of passengers ( very poor excuse ) They need to have more staff and if a restaurant is American, Chinese , etc you should serve the type of food that is unique to the restaurant Title . That is the only complaint we have the Ship s actually very good the 3 star rating is mainly for the lack of selection at the free dinning restaurants. By the way the free Pizza's can be used as Frizbies they are cooked on a pre made base that you can purchase as any supermarket Read Less
Sail Date April 2018
My husband & I had never cruised before and wanted something special to celebrate our joint 50th Birthdays. Thomas Cook recommended Celebrity as one of the best and when we looked at the brochure, we loved the destinations for this ... Read More
My husband & I had never cruised before and wanted something special to celebrate our joint 50th Birthdays. Thomas Cook recommended Celebrity as one of the best and when we looked at the brochure, we loved the destinations for this particular cruise, so booked it! Initially we were disappointed in the size of the room but talking to others, apparently the rooms are bigger than a lot of ships!! We found it frustrating at the post getting on the ship as every person we got passed to wanted to see the same papers the last person looked at BUT it all went smooth enough. We had the classic drinks package 'free' with the cruise yet couldn't get a martini at the martini bar! We asked why as it was on the package and we were are the martini bar, the bar staff told us it was because their martinis were bigger and they used 'better' ingredients, so if you wanted one from them you had to pay or you could go to one of the other bars for one! Very odd i have to say! The food in the San Marco restaurant was amazing, the portions were big enough for us and we felt no need to use or pay for any of the speciality restaurants! We used it for breakfast and dinner! The staff were always happy & friendly in San Marco, nothing was too much trouble! We were disappointed in the outside pools, we thought they would be bigger than there were! There was always sunbeds available but we did notice that the 'good' sunbeds with the thick mattresses were always taken by the same people! The indoor pool area was very very nice, loved the Thalassotherapy pool and we spent most sea days in there rather than outside! We didn't go to many shows but the ones we did see were OK, depends on what you like and what you don't like. We didn't do any of the 'daily activities' as its not our thing, another reason for us to use the indoor pool. The ports were nice, we didn't do the ships tours, we'd already booked tours with Cruising Excursions as recommended again by Thomas Cook, so cant comment on how the ships tours were. We didn't have many children on the cruise, probably about 5 or 6 but for us that was good, that was another reason we chose this particular cruise, we didn't want children running around, that again was our personal choice as our kids have grown up and moved out, having peace to us was good (saying that, the kids that were on were no trouble what so ever) It took us a while to get in to the cruise life but by the end of the cruise, we'd booked again for 2020! Read Less
Sail Date April 2018
Organised over the phone in 20 minutes they took care of flights, all transfers, hotels and cruise. Everything went so smoothly. The itinerary was amazing. The crew were simply fantastic. I can't say enough to praise them. We ... Read More
Organised over the phone in 20 minutes they took care of flights, all transfers, hotels and cruise. Everything went so smoothly. The itinerary was amazing. The crew were simply fantastic. I can't say enough to praise them. We enjoyed the ship so much as honeymooners. Room was kept spotless, attended to 3 times a day. In fact, the entire ship was spotless throughout at all times. Food was first class. Service in the main dining hall was superb. Foods selection and presentation was like a top class fine dining restaurant. Crew were incredible at recalling our names and our favourite drinks. Boarding/disembarking process so fast and easy. Crew took care of everything. Theatre shows were amazing. General consensus from our fellow passengers we spoke to was celebrity were a cut above the rest. We did overhear on a couple of occasions people commenting negatively on small matters for reasons that left my wife and I disgusted by the notions some people must have of themselves. So if you see a poor review about constellation its from a perpetually unhappy cruiser that simply cannot be pleased as everyone seemed to be delighted with this amazing ship and crew. I'm already planning 2019 with only celebrity. I honestly loved every minute onboard. I don't usually bother writing reviews but im delighted to recommend celebrity constellation. Read Less
Sail Date April 2018
After enjoying a wonderful cruise on the Queen Mary 2 in 2010 our special anniversary cruise on the QM2 was a huge disappointment and we wanted to get off 4 days into a 14 day cruise! We had more complaints about the cruise but the 3 ... Read More
After enjoying a wonderful cruise on the Queen Mary 2 in 2010 our special anniversary cruise on the QM2 was a huge disappointment and we wanted to get off 4 days into a 14 day cruise! We had more complaints about the cruise but the 3 major areas that Cunard need to address urgently are: Food, Cleanliness, Attitude towards passengers FOOD. This was really shocking especially in the King’s Court dining area where the majority of passengers will eat at some time. Poor quality, very limited choice, unimaginative menu which hardly varied, badly presented, small portions and often cold or alternatively dried out under the heat lamps. Only the occasional curry or stir fry reflected the local cuisine and these were bland and unappetising and only a couple of items cooked to order. Some examples of dishes served regularly were curly fries, Irish stew, roast chicken, skate wings, beef olives, pea puree, sponge pudding and custard, pork belly, lasagne. Breakfast was particularly poor but lunch and dinner were awful too, like being in a motorway café or a posh care home and we only ate eat here if we were really hungry, and we were often hungry (on a cruise!). There are alternative dining areas (we usually ate in the Britannia at night) but we sometimes we wanted a more relaxed buffet restaurant, didn’t want to wait to be seated in the Britannia restaurant and have waiter service. And we objected to paying nearly $40 extra per couple per dinner to sit in a cordoned off area of King’s Court to eat food which should have been included in the main buffet (e.g. Indian, Chinese, Italian, Mexican) or nearly $100 extra per couple to eat dinner in the Verandah. CLEANLINESS. The new design of the King’s Court restaurant is ill thought out with multiple entry points, no staff to encourage hand cleaning and you can enter the food areas straight from the outside deck without even passing a hand sanitizer. The food stations could have been cleaned more often during mealtimes. The windows and glass doors throughout the ship were covered with greasy finger marks and dirt and we never saw anyone cleaning them during the 2 weeks voyage. The window in the restaurant was so smeared with dirty cloth marks and finger prints that someone had written ‘CLEAN ME’ on it and that was still there when we left. Outside the decks looked dirty and marked with cups/ glasses/ plates not cleared away. Inside there were carpet stains, light fittings missing, some chairs were tatty, needing repairs and again cups, etc not cleared away. ATTITUDE. An arrogant, unfriendly attitude pervades the ship from the top down. Although some staff were excellent (our Britannia restaurant staff gave outstanding service) it felt like passengers were merely an inconvenience and many times myself and others had to stand aside to allow staff members, including the ship’s officers, to pass without even a thank you. We were often ignored or given the wrong item because people simply didn’t listen properly and we rarely saw any officers to talk to except when they had to attend the Captain’s cocktail party where they stood huddled together. This attitude affected the ambience of the ship which lacked energy, interest and warmth with many areas empty by 10pm. OVERALL OPINION. Cunard is trying to cut costs in the wrong areas, it is relying on it’s past reputation but not living up to it and it is targeting a increasing elderly clientele who may happily accept these standards but they won’t sustain future growth. Although many passengers will be loath to admit to their friends, family or even themselves that their cruise was overpriced and of a low standard I can honestly say that this experience was so bad that it has put us off cruising completely and I would not recommend the QM2 to anyone I know. Read Less
Sail Date April 2018

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