| Date Published: June 11, 2013 |
Voyages of Discovery Profile and Reviews|
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|Voyages of Discovery Cancels Third Cruise|
(5:30 a.m. EDT) -- Voyages of Discovery has been forced to cancel a third cruise due to ongoing problems with faulty generators.
The 15-day 'The Land of the Midnight Sun' sailing on Voyager, scheduled to depart from Portsmouth today (June 11), has been cancelled.
Passengers will receive a full refund plus £50 per person, or the option to receive credit towards another booking for a cruise onboard Voyager or Minerva to the value of 140 per cent of their original paid fare.
Voyages of Discovery is currently contacting all passengers booked on the 11 June cruise, and any affected trade partners.
The latest setback follows the cancellation of a 10-day British Isles cruise on June 2, and the abandoning of the previous cruise in Killybegs, Ireland, last month.
The ship will sail to a dry dock in Bremerhaven, Germany, for the repairs to take place, then continue on its summer charter with Always of Belgium from 25 June, 2013.
The 15,271-ton, 540-passenger ship was first delayed in Killybegs, Ireland on Tuesday (May 28) when two of the ship's four generators stopped working. A team of specialist engineers were called in, but could not fix the problem. Although all passenger facilities were operating as normal, it is common practice that at least three of the generators need to be working for the ship to set sail.
Patrick Ryan, chief operations officer, Voyages of Discovery, said following the second cancellation:
"On behalf of everyone at Voyages of Discovery I am sorry for any disappointment or frustration caused by shortening of one cruise, and the cancellation of another. Our whole team is working hard to make the necesssary arrangements and minimise disruption. We thank all of our affected passengers for their understanding."
-- By Adam Coulter, U.K. Editor
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