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Home > Cruise News Archive > Royal Caribbean Cancels 5 More Cruises Due to Ship Fire
Date Published: May 29, 2013
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Royal Caribbean Cancels 5 More Cruises Due to Ship Fire
Grandeur-fire-cruise-ship

Get the latest on Grandeur of the Seas here.

(5 p.m. EDT) -- Royal Caribbean has canceled five more Grandeur of the Seas sailings following an onboard fire that forced passengers to assemble at their muster stations in the wee hours of the morning May 27.

The remainder of the interrupted voyage, which initially set sail May 24, was canceled, passengers were flown home and the ship was taken to a shipyard in Grand Bahama for repairs. The May 31 cruise was also canceled. Now five additional dates have been scrapped.

According to the line's Facebook page, "The ship is expected to return to service with the July 12 sailing. Guests booked on cancelled sailings (5/31 - 7/5) will receive a full refund of the cruise fare, as well as a 25% future cruise certificate. A dedicated telephone hotline has been established for guests on these sailings. Guests should call their travel agent or 1-888-824-0012 in the U.S. and +1-408-916-9000 internationally."

Passengers booked on the May 31 sailing will receive the full refund and 50 percent future cruise certificates.

Cynthia Martinez, a spokeswoman for Royal Caribbean, says passenger refunds will be issued via the original form of payment within the next three weeks. Those who wish to apply the funds to a future sailing should do so no later than June 12.

The National Transportation Safety Board, which has an Office of Marine Safety, announced via Twitter it will join the U.S. Coast Guard in investigating the fire; no cause has yet been determined.

--by Ashley Kosciolek, Associate Editor



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