February 15, 2001
Royal Caribbean and sister cruise line Celebrity have announced that their in-house travel insurance program, dubbed CruiseCare, is upgrading its coverage. Under the new terms -- which go in effect on April 3 – “if guests who purchase CruiseCare cancel their cruise for any reason not covered by the insurance provisions of CruiseCare, Royal Caribbean International or Celebrity Cruises will provide a credit to the guest, equal to 75 percent of the cancellation penalty amount paid on the booking, which guests must use within one year toward a future cruise on Royal Caribbean International or Celebrity Cruises.” This means that if you have to cancel your cruise for reasons other than those already covered -- unforeseen illness, injury or death, disaster to home, traffic accident, or call-to-jury duty -- say, because there’s a work emergency, you won’t lose more than your payments. The policy will continue to protect travelers in cases of trip cancellation and interruption, baggage protection, most medical expenses (including emergency evacuation), and access to emergency assistance when guests lose their passports, credit cards or other important documents. CruiseCare is available with all Royal Caribbean International and Celebrity Cruises sailings. Interestingly -- in light of CSA’s recent announcement that it will not cover travelers for flight delays caused by airlines in labor disputes, CruiseCare will still offer that protection, up to $500. Rates range from $39 to $215 per person and are based on cruise length and destinations.