This was my first cruise and this review is for solo passengers, this is a budget cruise, so yes the ship is looking a bit tired and in need of a refit, even through you will pay a considerable supplement for your cabin, don,t expect a standard cabin, you get a very small single inside cabin that they do not show on the web site. On average they only get approximately 15 solo passengers out of 1500 passengers per cruise, so quite difficult to get a compatible group together. Passengers mainly consist of couples, groups and families, and I found that while they were willing to have a brief chat, they were not interested in arranging to meet for evening events or going on shore excursions together etc: which is understandable from their perspective. The ship and facilities are okay for this type of cruise and are value for money if traveling as a couple or more but not so much as a solo passenger due to the supplement.
This small very tired looking inside cabin is not a standard cabin as shown on the Thomson web site, it only has one small single bed along the back wall with another bunk type bed folded on the side wall, it is poorly lit, torn wallpaper, dirty marks, old type tv, only one electric plug, incomplete bathroom taps and in general poor condition, needing a complete refit. The only good thing about it was the Cabin Stewart Kirk who was excellent.
The food in the Oasis Restaurant was great, but the food in the Island and Beachcomber Restaurants could be hit and miss, with the salad items always fresh but the cooked items were sometimes just about warm, tasteless and dry.
The one high quality aspect of this cruise is the crew, which are excellent and do whatever they can to make your holiday a happy event.
When looking at all the other comments regarding this cruise, take 50% from each and its about right.